LG to Introduce 34-inch IPS 21:9 UltraWide (Model UM95) monitor

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I discovered a dead/stuck pixel near the top of my 34UM95 screen (i.e in the middle of the title bar when an application is maximised) as well as still experiencing the odd popping noise (displayport 1.2 disabled and built-in speaker volume set to zero).

I wonder if the rumoured firmware is actually going to come out or if I should take my chances with a repair/swap-out.
 
Soldato
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I think this might be my next monitor, they just need to resolve the light bleed. Shall be interesting to see what the other monitor manufacturers come up with using that same panel.

Shall wait and see what happens as I don't fancy playing guinea pig with this (normally I'm game!)
 
Soldato
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Im waiting for the AOC model myself. I mean its supposed to be available next month so I don't see any reason to get the LG now when it could be a better built monitor with less issues and a better stand.
 

mrk

mrk

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Perhaps some progress!

I don't know if things got kicked into motion because I emailed the UK CEO the other day asking him why things turned out this way or something else but I received a message today from the retailer saying they had a message from LG saying the monitor was on the way back to them and that once it arrives it will be final checked and sent on to me. I imagine another week as the first delivery took 5 days to arrive to my door. Hopefully this is the last of my issues...
 
Soldato
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Perhaps some progress!

I don't know if things got kicked into motion because I emailed the UK CEO the other day asking him why things turned out this way or something else but I received a message today from the retailer saying they had a message from LG saying the monitor was on the way back to them and that once it arrives it will be final checked and sent on to me. I imagine another week as the first delivery took 5 days to arrive to my door. Hopefully this is the last of my issues...

Fingers crossed for you mate! This is long over due!
 
Caporegime
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My review of the LG 29UM65 monitor, just a brief review so nothing fancy :)

Below is a brief review of the LG 29UM65 ultrawide monitor, which comes in at about £280.

Unfortunately my first two units had extremely bad backlight bleed, mainly the bottom left corner and the second one also had a dead pixel in the central area. It seems like this is quite a common problem with these LG 21.9 ultra wide monitors as a number of users on various forums have reported the same issue as well as a few of the 34" model owners... This third one is a lot better but still not "perfect", however, under normal conditions, the IPS glow is not noticeable.

My first monitor @ 20% brightness:

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Second monitor @ 20% brightness:

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The photos make the bleed and IPS glow look worse than what it really was like. It was mainly the bottom left that was very noticeable even during daylight usage.

I contacted LG directly for the second one to see if they could repair it rather than me doing another RMA and getting an even worse one, however, their response was an absolute joke, essentially they told me to "only use the monitor during the day and with a low brightness", needless to say, I cut the guy off there and proceeded to sort a RMA out with the retailer.

I was determined to get a good one as there was nothing else on the market that interested me at all and I didn't fancy any of the other 29" monitors due to them having their own downfalls.

Packaging:

The box is relatively small considering the size of the monitor. The monitor and items are well protected.

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Along with the monitor, we receive one HDMI cable, audio cables and the power brick (which is pretty small, it is a bit longer than a credit/debit card with the width being smaller than a credit/debit card) + power cord.

Features:

- Screen size: 29"

- Panel Type: IPS

- Aspect Ratio: 21:9

- Resolution: 2560x1080

- Brightness: 300 cd/m2

- Contrast Ratio: 50000000:1

- Viewing Angle: 178/178

- Colour Depth: 16.7M (8-Bit)

- Pixel Pitch: 0.315 x 0.310 mm

- Colour Gamut: sRGB

- Surface Treatment: Hard Coating (3H), Anti-Glare

- Connectivity: 1x DVI-D, 2x HDMI, 1x DisplayPort

- Dimensions (with stand) - 702.5 x 181 x 418.2
- Dimensions (without stand) - 702.5 x 63.8 x 328.2

- Warranty: 2 years

Aesthetics and Stand:

The monitor looks absolutely gorgeous overall, due to the bezel free edges at the top and sides (as in no plastic chassis sticking out), the front looks very sleek. My only complaints with the aesthetics are; the LG symbol AND "LG" writing at the front, only need to have the one there, not both... and the glossy plastic finish, I still don't know why manufacturers insist on using glossy plastic these days, it just looks cheap and is a finger print magnet, give me a matte finish any day of the week!

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Underneath the power LED, we have a directional joystick for controlling the OSD, which in my eyes is better than having 5+ buttons to use like you get with DELL monitors. The OSD menu is nicely laid out, it is easy to use and best of all, there is an option to turn off the power LED. Although some sections could be better organised.

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The rear ports on the back face outward, which I much prefer to downward facing ports, I find it much easier to connect and disconnect cables. We also have VESA mounting holes (75x75)

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The stand is very basic, you only have angle adjustment and two height choices, with the max height still being a bit too low, a box will fix this though :p Dell still have the best stands out there.

Image quality:

Unfortunately, my camera will not do this screen any justice so you will just have to take my word!

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Out of the box, the screen looks well calibrated already although it is far too bright but then they did have the brightness set to 100%...... the cinema preset mode looks more accurate though, I will go into this more later on. I think the right side of my monitor is a bit darker than the left side.

A photo/snapshot from a video of a black screen @20% brightness, once again, the camera makes the glow/blacks look worse than what it really is, the top and bottom left is IPS glow as if I move the camera and my head more towards that area, it disappears, if this was bleed, it would remain visible no matter how I view the corner.

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The screen looks absolutely amazing, it is extremely bright, so much that I have the brightness set to 10% and my PC/monitor sits right beside a big velux window too.

After much testing and tweaking, I have found a brightness of 10% and contrast of 66 with everything else on default except colour temperature set to custom to look the most accurate to my eyes. I have set my brightness to 10% in order to achieve an ideal contrast ratio. Whilst the official specs state a "50000000:1" contrast ratio, with proper calibration for "normal" usage, this is impossible for an IPS display, you can expect the contrast ratio to be between 1000 & 1400 on this particular model, remember all panels will vary slightly though.

Cinema mode is probably the best preset, however, I find it to be too aggressive on the gamma and contrast, the two other presets are awful; game mode is far too blue & photo mode over saturates the colours especially red.

The anti-glare coating seems really good, not too aggressive and not too light, the clarity/sharpness is very good (virtually no grainy look to it), definitely better than my Dell U2311H anti-glare coating.

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Once I got the monitor set to my ideal settings as above, I went to Lagom LCD test web site to properly test it:

Black test; all 20 grey squares are distinguishable

White saturation test; all 12 patterns are distinguishable

Gamma Calibration; to my eyes, it looks like the darker & lighter bands blend in at 2.2 (the ideal gamma setting for all displays)

Banding; If I look very closely, I can just about detect some banding

Once again though, in order to get the best and most accurate gamma, colour temperature, RGB values etc. you NEED a hardware calibrator.

As usual with good IPS panels, the viewing angles are great. The top left of this monitor is quite bad for IPS glow on a black/dark screen though once you view it from the right side.

Also, the "warm up" time from when you first turn the monitor on is very short i.e. it is very bright within milliseconds, with my Dell U2311H, it would take a few minutes till the brightness was at its peak.

The area where this monitor really shines and the sole reason I bought it is because of films, the majority of films take the full screen up so no black bars that you get with 16.9/16.10 screens. Of course there are a number of films that aren't shot in the 21.9 aspect ratio i.e. Ant Man, however, with the right media player, you can zoom in, this works pretty well for most films and the quality, sharpness still looks great especially if you sit further back. Most TV shows will have black bars at the side. With the content that has black bars at the side, the video image will be the same size as a 23" 16.9 monitor.

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The majority of games also work well with the 21.9 aspect ratio. Some will have no problems at all where as others might have a few issues i.e. cut scenes & menus, the screen will go back to 16.9 so black bars at the side and the UI/HUD will still be in 16.9 format i.e. Assassins Creed Syndicate and GTA 5

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Thankfully there are a few games that have no HUD or have been developed with 21.9 in mind, some might require a bit of messing around in cfg files though i.e. Fallout 4:

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As you can probably tell from that last photo of BF 4, you also get more FOV at the sides, which is superb for vehicle game play, especially when flying jets. Not much of a MMORPG or racing gamer but I am sure that those sort of games would look even better on this monitor.

You can enable the 21.9 aspect ratio via file tweaks with most games that don't support the aspect ratio out of the box.

There is a fantastic program that will properly support ultrawide and give the proper FOV now called flawless widescreen

For more info. on which games do and don't support the 21.9 aspect ratio, check this thread out as well as this youtube channel.

I don't have the proper equipment to test the input lag, however, going by the AOC, ASUS and other newer LG 29" monitor reviews, the input lag should be about 5-13ms.

In Linus's youtube review he says that he finds this monitor noticeably snappier than the 34UM95.

There are multiple settings for the response time in the OSD menu; off (highest response time), low, middle and high (lowest response time). After much testing, I have found the "high" setting to be the best, it has the least motion blur with some inverse ghosting and feels a little bit more responsive than the "medium" preset to me, I used this site to test all the options.

I can't say that I feel at any disadvantage in FPS shooters with this monitor, I still do well. Of course if you are a serious FPS gamer and don't mind not having the best image quality, colours, viewing angles etc. then you should be looking at TN 144Hz monitors.

For general usage i.e. browsing, windows etc. I don't have any complaints about the 1080P vertical height res. I see some comments from people on a number of forums who regard it to be an "utterly stupid vertical height res.", true, you have to put in a lot more effort to scroll the middle mouse wheel a bit more often to see the next line...

You can easily watch a video plus read a web page on this ultrawide monitor. Three windows is a bit a too cramped for my liking.

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Now this is the only other area that is rather disappointing, the majority of youtube videos out there will have black borders all the way around the actual video i.e.

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There are a few videos, which support the 21.9 aspect ratio though.

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Thankfully there is a superb chrome extension to fix this issue.

Conclusion:

All in all, I couldn't be happier. The monitor does everything I wanted. For any type of media and even general usage for browsing, 21.9 aspect ratio is superior to 16.9/16.10 in my opinion.

Films and games have that cinematic look now, which simply put, feels a lot more immersive than 16.9/16.10 aspect ratio monitors.

There are other 29" ultrawide monitors out there using the same panel but none of them ticked all the boxes like this LG model, we have the following:

AOC - stand looks really bad plus is sat too far forward (problem for me since my desk depth is already very small), build issues
Dell - would have been my choice due to their superb service and swap on door service (wouldn't have minded paying the extra £100 just for that), unfortunately the input lag is very high
ASUS - seems like the best screen all round for performance and image quality etc. but there are quite a few negative posts on their customer service/RMA, issues with build quality, no VESA mounting holes and a £100 more

So really the only area where LG could improve this monitor is; the stand, better QC and a matte plastic finish

Pros:

  • Good price considering what you get
  • Great image quality all round thanks to a decent contrast ratio, amazing anti glare finish & good out of the box calibration settings
  • The 21.9 aspect ratio is just sublime, gaming is much more immersive and being able to watch films without black bars is stunning
  • VESA 75x75mm mount
  • No chassis bezel + thin bezel/black borders

Cons:

  • Lottery as to if you will get a good one or not with regards to back light bleed i.e. QC testing is crap by LG
  • Glossy plastic finish
  • Very basic stand, only two height adjustments available, which are hindered by two screws i.e. not free moving like DELL's stands
 
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Soldato
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Glad you're finally happy Nexus, although you're right that photo does make the bleed look dire. Especially compared to what my one has, even on a photo.

The colours and detail look great though, so play away!

I've actually not watched a Blu-Ray yet. Should probably get a nice little external one for my system. Since moving to the new Mac Pro I've missed plopping one in when wanting to relax with a good movie. Streaming quality is dire really.
 
Caporegime
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Yup, even though the res. isn't that "high", the sharpness/detail is amazing, think it is largely because of the glare coating, it really is very nice compared to the dell monitors, image looks like it "floats" as well, if that makes any sense :p

You are missing out! Get a reference grade quality one on i.e. oblivion, absolutely stunning quality. I can only imagine how much better it would look on the bigger brother model ;)

Just a shame my photos don't do the monitor any justice :(
 
Caporegime
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Strong early adopter fail :(.

If it gets sorted to my satisfaction then I don't see it as a fail, more of a hurdle and eventual experience for a few reasons:

1) See how LG handle imported monitors.
2) See their stance on what is acceptable and what isn't for backlight bleed.
3) See what their turnaround time is.
4) Try out the 29" and see what that's like while my 34" is being sorted!

It's a bit of faff but ultimately I've not had to spend a penny getting it sent away and their support people seem to be very easy to reach and deal with. The only way it could be bettered was if their technicians were consistent with their verdicts about backlight bleed as some guys above found the techs they had said their bleed was within tolerance... That and a door to door swapout like Dell.

Still feel the same mrk? In which case, you're even more stubborn than I thought! I remember thinking you sounded like an ostrich with his head in the sand.
 

mrk

mrk

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1: They handled the German monitor initially well but later changed their tune once they knew it was going back to the retailer. Fail.

2: Apart from a few others here who were told not to use the screen in dark conditions they accepted that mine was not acceptable. Ok.

3: Lol turnaround time a massive failure.

4: The 29" turned out to be brilliant actually and once my 34" is back I'll be sad to see it go but I don't have any other need for it and on the spare pc it will just be wasted so I'd rather sell it.

I now know what it's like dealing with an RMA within the EU and as such will avoid buying items if value that could fail from there even if it means paying a bit more in the UK. A lesson learnt..
I'll keep the 34" u til the warranty expires, ultimately all I've ever wanted was a working 34UM95 and since there's still no competition for it and won't be until September at the earliest, this will do.
 
Soldato
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I'm still so happy with my 34UM95-P. Still no bleed problems, and not that's constantly sunny you can see how well the very light anti-glare coating works.

I have rather large 1m X 1.5m window next to my desk and here are some photos of it with the sun shining directly in.

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It's a darn shame about that black glossy strip at the bottom of the display! It's a darn shiny dust magnet!
I've also not bothered to remove the Energy Star sticker yet, for fear it leaves a horrible residue.
 
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Associate
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Weston-Super-Mare
Well my 2nd one arrived...

O'dear, like a post previous, it came with a 2 pin euro plug!!! naughty, naughty OCUK so haven't been able to switch it on. My laptop is at work with the lead that would fit.
So it's sat on my desk next to my 24" Benq.. when looking at the screen at a certain angle I noticed what looked like a wavy scratch going across the screen, couldn't feel a scratch, reflection maybe... moved the monitor.. nope still there.
Picked the monitor up to get a better view..
Then I noticed another one and another one and another one, in fact there's loads.
If you follow them the all lead to an impact point on the right hand side of the monitor.
So my 2nd monitor has a damaged screen :(
And I haven't even switched it on yet... I'm having a feeling I might be doomed about getting a good one...
 
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