Hi,
My tax disc expires 31st December. Have been waiting for the DVLA V11 form to give me my unique reference number so I can buy a new tax disc, either online or down the Post Office. But the form has not arrived.
I cannot email the DVLA because they refuse to give out email addresses. I just spent 2 days trying to contact them by phone and all you get is an electronic switchboard asking you questions. It also asks you for the unique reference number - that's the one lost in the post.
So I'm now faced with being unable to buy a new tax disc over the PO counter or ordering one online - which would probably not reach me in time anyway due to the seasonal post situation.
Add to this the extreme weather (all types) we are now subject to in the UK: what is the logic behind an electronic registering system which relies on letter post for the delivery of key information ~ the unique reference number?
Add to this that the DVLA are part of the Civil Service - public servants paid for by us, the public, and you cannot contact them to ask a simple question like "Where is my V11 please, what should I do?"
Going round in circles here
Please advise -
Thanks,
Ric
My tax disc expires 31st December. Have been waiting for the DVLA V11 form to give me my unique reference number so I can buy a new tax disc, either online or down the Post Office. But the form has not arrived.
I cannot email the DVLA because they refuse to give out email addresses. I just spent 2 days trying to contact them by phone and all you get is an electronic switchboard asking you questions. It also asks you for the unique reference number - that's the one lost in the post.
So I'm now faced with being unable to buy a new tax disc over the PO counter or ordering one online - which would probably not reach me in time anyway due to the seasonal post situation.
Add to this the extreme weather (all types) we are now subject to in the UK: what is the logic behind an electronic registering system which relies on letter post for the delivery of key information ~ the unique reference number?
Add to this that the DVLA are part of the Civil Service - public servants paid for by us, the public, and you cannot contact them to ask a simple question like "Where is my V11 please, what should I do?"
Going round in circles here
Please advise -
Thanks,
Ric