I know another thread has just gone up, but i wanted to make this about the stupidity that is EA and their login system.
As many of you know, the EA persona system is a joke anyway, but this takes the biscuit. Unlike steam, where you have a log in name and password, origin uses an email and password setup, then a separate ID for origin. I wanted to change my Origin ID, the main reason for the change was that the original ID i wanted was taken, so i chose another, but i discovered a better ID after creating the account. Here is a conversation when trying to complete a ID change, also, tell me if this is a difficult request
Melissa: Hi, my name is Melissa. How may I help you?
Me: I would like to change my Origin ID, how do i do this?
Melissa: Dxxxxx please follow this link for changing Your Email Address
Link: http://support.ea.com/app/answers/detail/a_id/261
Me: I dont need to change my email, i have just created an Origin desktop account, i typed in a origin ID but want to change that now
Melissa: Could you please be more specific about the issue?
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Me: When logged into the desktop application for games, called Origin, the ID at the upper right part of the application is the one i created when i signed into Origin. I already had an EA account and logged into Origin using this account and created my Origin ID associated with this account. However i wish to change the Origin ID See the attached file
Melissa: I am very sorry to inform you that persona is the only thing on your account once created will never be deleted.It would not be possible to change it.
Me: Can i un associate my account from origin and then create a new origin account
Melissa: You can update your account with new E-mail address however the account name will remain same.
Me: So if i were to create a new EA account and create a new origin ID, i would lose all the games i have associated with my existing EA account?
Melissa: Yes.
Me: That seems incredibly inconvenient
Melissa: You have a valid reason to be disappointed.
Me : my account is linked to an email address, not a ID though so why is not possible to change?
Melissa: Dxxxx we do not have that option to change it otherwise I would have changed that manually.
As many of you know, the EA persona system is a joke anyway, but this takes the biscuit. Unlike steam, where you have a log in name and password, origin uses an email and password setup, then a separate ID for origin. I wanted to change my Origin ID, the main reason for the change was that the original ID i wanted was taken, so i chose another, but i discovered a better ID after creating the account. Here is a conversation when trying to complete a ID change, also, tell me if this is a difficult request
Melissa: Hi, my name is Melissa. How may I help you?
Me: I would like to change my Origin ID, how do i do this?
Melissa: Dxxxxx please follow this link for changing Your Email Address
Link: http://support.ea.com/app/answers/detail/a_id/261
Me: I dont need to change my email, i have just created an Origin desktop account, i typed in a origin ID but want to change that now
Melissa: Could you please be more specific about the issue?
File attachment upload has started.
The file Capture.JPG (106.5KB) was received.
Me: When logged into the desktop application for games, called Origin, the ID at the upper right part of the application is the one i created when i signed into Origin. I already had an EA account and logged into Origin using this account and created my Origin ID associated with this account. However i wish to change the Origin ID See the attached file
Melissa: I am very sorry to inform you that persona is the only thing on your account once created will never be deleted.It would not be possible to change it.
Me: Can i un associate my account from origin and then create a new origin account
Melissa: You can update your account with new E-mail address however the account name will remain same.
Me: So if i were to create a new EA account and create a new origin ID, i would lose all the games i have associated with my existing EA account?
Melissa: Yes.
Me: That seems incredibly inconvenient
Melissa: You have a valid reason to be disappointed.
Me : my account is linked to an email address, not a ID though so why is not possible to change?
Melissa: Dxxxx we do not have that option to change it otherwise I would have changed that manually.
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