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Old 15th Aug 2009, 19:19   #1
DreXeL
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Debit card cloned, how did they get my details?

Spotted two transactions on my debit card for mobile phone top-ups, which clearly aren't mine, I don't even have any PayG phones.

I've cancelled the card etc, but I'm stumped as to how they got my card details.

I do use the card on line, but only ever Paypal and sites I have used numerous times before and had no issues with (large trusted sites). I haven't used it in any shops/garages that I haven't used it in before, and in these places there were no obvious pieces of dodgy hardware attached to the card machine. I haven't noticed anything suspicious when withdrawing from cashpoints either.

So how the **** did this happen?


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Old 15th Aug 2009, 19:22   #2
anticonscience
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Nothing useful to add, but just sorry to her it happened to you.

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Old 15th Aug 2009, 19:28   #3
needmorespeed
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bank statement or reciepts


RIP Zoltan 1985 - 2004
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Old 15th Aug 2009, 19:30   #4
wonder_lander
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You're not alone it would appear! http://forums.overclockers.co.uk/sho...php?t=18003265

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Old 15th Aug 2009, 19:31   #5
Duke
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I've been done before as well. I'm very careful about shredding receipts and checking cash machines (don't use them often anyway). I think it was done whilst using (or a previous time) an online purchase.

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Old 15th Aug 2009, 19:32   #6
benjo
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I had my card cloned, and a transaction of about 300 was withdrawn from an ATM in Poland. I still don't know how they did it, but I expect it was a rigged ATM somewhere

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Old 15th Aug 2009, 19:32   #7
Von Smallhausen
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Do you cover your hand over the pad when you key in your PIN ?

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Old 15th Aug 2009, 19:43   #8
Camalot
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Always worries me. I've been keeping all my bank statments i get through the post untill i buy a shreder

I try and keep my card use down to one place (ASDA) and a few popular websites.


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Old 15th Aug 2009, 19:54   #9
sloth
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Had it happen to one of my credit cards recently - a card I'd never physically used anywhere, only balance on it was for a balance transfer made when applying. Yet somehow, some O2 topups were made using it!
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Old 15th Aug 2009, 19:57   #10
Ma'am
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Quote:
Originally Posted by Camalot View Post
Always worries me. I've been keeping all my bank statments i get through the post untill i buy a shreder
I opted to go paperless so I've cut down on the shredding. I've done the same with BT bills.
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Old 15th Aug 2009, 20:00   #11
teaboy5
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Quote:
Originally Posted by Von Smallhausen View Post
Do you cover your hand over the pad when you key in your PIN ?
I find this no use at all. You have to lift your hand a little to see what your keying in anyway. So it wouldn't be hard to tell the placement of your finger on the pad using video.

Quote:
Originally Posted by [TW]Fox
I always indicate but only becuase the high quality,
solid feel of my indicator switches turns me on.
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Old 15th Aug 2009, 20:02   #12
Camalot
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Quote:
Originally Posted by Ma'am View Post
I opted to go paperless so I've cut down on the shredding. I've done the same with BT bills.
Ill have to look into this. I only bank online, ill have a look on there for paperless info.

Cheers


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Old 15th Aug 2009, 20:07   #13
kiteloopy
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I had 4K taken from my cards last December in Brazil. Was a dogey machine, a little 'black box' hidden behind it. The cops caught the guys who did it and I got every penny back.

my little story.
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Old 15th Aug 2009, 20:11   #14
Camalot
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Originally Posted by kiteloopy View Post
I had 4K taken from my cards last December in Brazil. Was a dogey machine, a little 'black box' hidden behind it. The cops caught the guys who did it and I got every penny back.

my little story.
My only issue was when an online computer shop double charged me for my pc parts (not ocuk, they rock) which left me overdrawn by 100+

They could only give me 50 in cash untill it was sorted out. It totally ruined my day, and the rest of the week to.

I tend to empty my main account on pay day and store it in savings accounts.


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Old 15th Aug 2009, 20:15   #15
Von Smallhausen
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Quote:
Originally Posted by teaboy5 View Post
I find this no use at all. You have to lift your hand a little to see what your keying in anyway. So it wouldn't be hard to tell the placement of your finger on the pad using video.
I know the layout of the keys and can key in my PIN without looking under the wallet I use to cover the keypad.

It isn't a guarantee against fraud full stop but without the PIN number, card readers are useless and they can't get the PIN with a card reader alone. They need video footage or someone surfing you.

Last edited by Von Smallhausen; 15th Aug 2009 at 20:18.
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Old 15th Aug 2009, 20:19   #16
Camalot
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Quote:
Originally Posted by Von Smallhausen View Post
I know the layout of the keys and can key in my PIN without looking under the wallet I use to cover the keypad.

It isn't a guarantee against fraud full stop but without the PIN number, card readers are useless and they can't get the PIN with a card reader alone. They need video footage or someone surfing you.
I tend to be random with my pins, ill cover my hand and move my fingers randomly over most the keys, put only putting pressure on 4.

Don't know if this helps, but i think it will be hard to guess which 4 i actually press


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Old 15th Aug 2009, 20:20   #17
Von Smallhausen
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Quote:
Originally Posted by Camalot View Post
I tend to be random with my pins, ill cover my hand and move my fingers randomly over most the keys, put only putting pressure on 4.

Don't know if this helps, but i think it will be hard to guess which 4 i actually press
Its certainly another way.

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Old 15th Aug 2009, 20:21   #18
gurusan
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*checks online statement*
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Old 15th Aug 2009, 20:27   #19
billysielu
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There are loads of ways to steal someone's details - so you should protect yourself for when it happens. Keep most of your money in accounts which you don't have cards for, ISA, saving etc. Keep a month's pay in your debit account - use that at cashpoints only. Use a credit card for anything else, so if they steal the details they take the bank's money not yours.
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Old 15th Aug 2009, 20:31   #20
Tom|Nbk
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Were they Vodafone topups per chance?

I had this, some ****er milked me for 30 quid on a Vodafone topup, still chasing Barclays about it.

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Old 15th Aug 2009, 20:32   #21
Firestar_3x
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Used it in a shell garage recently?
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Old 15th Aug 2009, 20:34   #22
Tom|Nbk
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Originally Posted by Firestar_3x View Post
Used it in a shell garage recently?
Use mine all the time in there, I know they've had some dodgyness with fraud before have they not?

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