Windows 7 PC account keeps locking out

Soldato
Joined
12 Jan 2009
Posts
6,416
I have a user at work on a Windows 7 PC thats connected to Windows Server 2008 and it keeps getting its account locked out at random times. I have to open AD and unlock it every time. I've tried all the methods here: http://social.technet.microsoft.com...y/thread/0f88e0b6-7aa0-4917-bd06-68f77f14493e

I have no idea what it could be, I'm tempted to create a new user account for him but thats not really a fix is it. Any help would be greatly appreciated.
 
Caporegime
Joined
26 Aug 2003
Posts
37,506
Location
Leafy Cheshire
Best guess, a piece of software installed that has an old set of AD credentials remembered, either for proxy or folder access to something or other.

Seen it many times before with apps that have auto-updaters.
 
Associate
Joined
23 Jun 2010
Posts
719
Is the user clued up enough to mat to a drive and perhaps mapped using "connect as different user" and has changed the password since? Had that happen to me once.
In a nut shell something is accessing a network recourse (could be on another PC as well) with an old/wrong password.

Good luck this kind of issue is never easy.

perhaps recreating his local account (on the PC)couild help?
log in as administrator go to C:\Documents and Settingsa and RENAME the account buy adding "_old" ("USERNAME_old") on the end DONT DELETE IT!!! and get teh user to log in again
you can always revert to the acount by removing "_old"
 
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Associate
Joined
29 Dec 2010
Posts
75
I've seen all of these at some point:

- IE magically remembering a password. Reset settings, clear cache.
- control userpasswords2, manage passwords, delete all cached.
- services running as them
- applications set to auto-update with their [proxy] credentials
- network drives with saved incorrect alternative credentials
- scheduled tasks
- logged on to pc with old password (lock+unlock with newest pw to resolve)
- DCOM/COM identiy set with old credentials (admin tools->component admin)
- IIS app pool using old credentials (frequent occurence for software developers at my job)
- .net application set to use old password
- someone is trying to map a drive which is or was hosted on the PC concerned.
- ActiveSync and a Windows Mobile device - old pw stored on the device itself.
- Device/PDA/smartphone trying to retrieve mail via OWA SSL proxy with old credentials
- Old logon session to a different PC with a previous password

Alternatively, use the Account Lockout Tools:
http://technet.microsoft.com/en-us/library/cc738772(WS.10).aspx

The frequency and reliability of the incorrect password attempts can be of interest, i.e. every X hours or X days, or only on startup, or if it also happens when nobody is logged on to the PC.

The first point of call is to enable local success & failure security failure auditing (logon & account logon events) within secpol.msc.
 
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