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Old 25th Aug 2012, 21:21   #1
MHarrison94
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Waitrose Job Interview

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Old 25th Aug 2012, 21:26   #2
King Damager
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Read the 'about' section on their website - corporate and public.

Also might be worth checking recent news history on them so you're up to date, know what's going on.

Haven't been to a waitrose interview, but it makes sense for all jobs...

Apart from that, of it's a group one, make sure you stand out as an individual, but don't overpower others too much.

kd

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Old 25th Aug 2012, 21:30   #3
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Wear a SUIT. Disregard what other people say, WEAR A SUIT.

My dad's a tesco manager and he prioritises suit wearers. WEAR A SUIT.

SUIT JACKET.

What I did was make for me a special place, of dissasociated perfect peace. I find it suits my moods and needs so very well, what I became, what I became.
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Old 25th Aug 2012, 21:32   #4
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Wear a SUIT. Disregard what other people say, WEAR A SUIT.

My dad's a tesco manager and he prioritises suit wearers. WEAR A SUIT.
Ignore this, wear spandex or buttless chaps.
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Old 25th Aug 2012, 21:32   #5
MHarrison94
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Old 25th Aug 2012, 21:36   #6
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Jacket as well.
I think it's a myth that you can overdress for an interview imo.

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i want to find a cat and hug it no cats here
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Old 25th Aug 2012, 21:36   #7
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I worked part-time at Waitrose from 2009-2011 and have been working temporarily this summer whilst waiting for uni to start again, so any questions you may have just ask.

As for the interview, mine was just a one-on-one but it was all about finding out whether or not you had the right attitude and a friendly personality. I was asked some very basic questions regarding what I would do in certain situations. For example, "If you couldn't solve a customer's problem by yourself, what would you do?".

I don't think my branch does group interviews so I have no idea how different they are. Oh and I know its obvious but wear a suit (jacket, tie, everything), I've seen some people turn up in a t-shirt and long shorts and not surprisingly I never saw them again.

What job have you applied for?

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Old 25th Aug 2012, 21:36   #8
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Old 25th Aug 2012, 21:38   #9
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Old 25th Aug 2012, 21:47   #10
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Ah okay then cheers, one question I'm pondering on. When they ask questions such as the one you just mentioned, do they prefer it if you don't reply "Ask the floor manager" or would they prefer me to ask the manager? I wouldn't want to seem too dependant on the manager, if that makes any sense.
I don't think there's a set right answer, just as long as it's a long the lines of "get someone else to help", either another colleague who is experienced or one of the managers.

Bear in mind that my interview was more than 2 years ago now so things might have changed in regards to what they ask and expect.

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Old 25th Aug 2012, 22:11   #11
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Ah okay then cheers, one question I'm pondering on. When they ask questions such as the one you just mentioned, do they prefer it if you don't reply "Ask the floor manager" or would they prefer me to ask the manager? I wouldn't want to seem too dependant on the manager, if that makes any sense.
Ask.

It's always ask if they pose that question in simple form.

I got a job interview when I was about 17 and after managing to deal with the entire interview pretty successfuly she threw in that at the end, and I tried to avoid looking dependent as you did but once I finished I realised it was probably the wrong way to approach it. She smiled and said I had the job, but in those situations she'd rather I ask her as any manager would.

Good luck, you'll do fine.
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Old 25th Aug 2012, 22:16   #12
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Old 25th Aug 2012, 22:17   #13
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I've been to a Waitrose group interview before and they don't really ask any serious questions. Just Qs to get to know you. I remember the "what animal are you? and plz draw it" as sticking out -_-
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Old 25th Aug 2012, 22:22   #14
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Originally Posted by MHarrison94 View Post
Ah okay then cheers, one question I'm pondering on. When they ask questions such as the one you just mentioned, do they prefer it if you don't reply "Ask the floor manager" or would they prefer me to ask the manager? I wouldn't want to seem too dependant on the manager, if that makes any sense.
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Ask.

It's always ask if they pose that question in simple form.

I got a job interview when I was about 17 and after managing to deal with the entire interview pretty successfuly she threw in that at the end, and I tried to avoid looking dependent as you did but once I finished I realised it was probably the wrong way to approach it. She smiled and said I had the job, but in those situations she'd rather I ask her as any manager would.

Good luck, you'll do fine.
Definitely refer to a floor manager. Throw in words like collaboration and customer experience and personal development to make it sound like you give a crap about the problems you take to your manager.

Also, the John Lewis group has a less than usual employee participation structure - essentially, a goodly portion of the company is owned by the employees. All of them. There's a more accurate business buzzword for it, but it basically means that when the company does well you get a bit extra. Learn about that aspect of the company and harp on about it being one of the things you find particularly attractive about working there.

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I think it's safe to say guns don't kill people, minorities kill people.
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Old 25th Aug 2012, 22:32   #15
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Smile.

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Old 25th Aug 2012, 22:47   #16
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Also, the John Lewis group has a less than usual employee participation structure - essentially, a goodly portion of the company is owned by the employees. All of them. There's a more accurate business buzzword for it, but it basically means that when the company does well you get a bit extra. Learn about that aspect of the company and harp on about it being one of the things you find particularly attractive about working there.
Partners is the word you're looking for.

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Old 25th Aug 2012, 23:30   #17
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Partners is the word you're looking for.
Yeah, that's probably the one. Practice pronouncing the capital P in spoken conversation - it's all in the emphasis

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I think it's safe to say guns don't kill people, minorities kill people.
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Old 25th Aug 2012, 23:34   #18
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Blow them away with how 'kin awesome you are.
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Old 31st Aug 2012, 23:55   #19
MHarrison94
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Old 1st Sep 2012, 00:30   #20
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The people that turn their nose up at you for dressing smartly to a job interview are usually the ones still singing on.

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Old 1st Sep 2012, 00:36   #21
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Jacket as well.
I think it's a myth that you can overdress for an interview imo.

I beg to differ


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Old 1st Sep 2012, 00:44   #22
d_brennen
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The people that turn their nose up at you for dressing smartly to a job interview are usually the ones still singing on.
True fact. I am aghast at people turning up for interviews in casuals.

I worked for an amazing guy once, there was a recruitment day going on at the company with interviewees coming and going. The boss came through the interview area (he wasn't taking the interviews) and stopped on the spot, turned to a chap sitting in the waiting area and asked him his name

"Billy Suchandsuch" he said

Boss said aloud

"Billy didn't think this job was worth having a shave and putting on a suit today. Billy is going to the back of the queue at the Post Office to collect his JSA" and walked off

He had such a way with people

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Old 1st Sep 2012, 01:10   #23
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As someone who works in retail and involved in recruitment - suit absolutely not essential, generally it doesn't hurt - but bare in mind that we would be looking for people who we'd consider would stick around so if your applying for a non-managerial position and come in done upto the nines in a suit and presenting an overly professional aspect then in that context wearing a suit would be over doing it and hurt your chances.

Appearance and presentation is important in a role where your public facing so basic grooming/hygiene, a good pair of shoes, smart trousers and a nice shirt will pretty much tick all the boxes anything further won't really help you, probably won't hinder you but see above. I reccomend black trousers and a tie but a smart pair of jeans and no tie won't really hurt your chances either aslong as you look presentable.

The biggest aspect in depending if you will get this kind of job or not will be basic competency and how well the people doing the interview perceived your synergy with the current team would be.

Group interviews will mostly be about seeing how well you present yourself - be polite, clear and confident but not too overly confident, you will probably be asked to introduce yourself to the group, give a little bit of background on yourself and probably be asked to do a little roleplaying or talking in smaller groups about relevant experiences, etc. so be prepared with some examples of how you've dealt with problem customers, feedback from colleagues, etc. you might have if you've worked previously.

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Old 1st Sep 2012, 01:52   #24
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I'd just add to this that John Lewis / Waitrose pride themselves on standing out in a crowded market by providing excellent customer care, If you can, play on your customer care skills.

Also, all John Lewis Partners in branch wear suits, those in Waitrose of manager status or higher all wear suits, so I'd go to any interview dressed smartly, they have a strict dress code which includes tights for ladies at all times of the year!!

Good luck! It's an excellent company to work for
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