I recently built a computer for a friend with the following parts:
Intel i5-6600K
Asrock Z170 Gaming K6
Teamgroup Vulcan 8GB (2x4GB) DDR4 3000Mhz
Asus Strix R9 390
EVGA Supernova G2 750W
Samsung 850 Evo 250GB
The build is having a lot of random crashes/restarts and blue screens. These however primarily occur when playing games and it is around a 90% chance of happening every 30 minutes or so while playing a game. There is also the issue of the computer cutting out when you press the power button and then starting itself up after 3-5 seconds.
I've updated all relevant drivers (including the BIOS), ran numerous stress tests on all parts (memtest86, intel burn test, furmark, prime95 etc) which have all passed and ran with no issues what so ever. I have taken the build out of the case (to rule out a short circuit) and lay it out and the cutting out still persists. This is after taking out the memory and GPU. The CPU has been reseated, as well as using an alternative power supply which is functioning fine and the cut out issue still persists, leading me to believe it is a faulty motherboard.
BSOD errors include:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
VIDEO_MEMORY_MANAGEMENT_INTERNAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)
MEMORY_MANAGEMENT
SYSTEM_SERVICE_EXCEPTION (bwcW8x64.sys)
Is there any other suggestions to fix this computer before I go down the path of an RMA on the motherboard?
Intel i5-6600K
Asrock Z170 Gaming K6
Teamgroup Vulcan 8GB (2x4GB) DDR4 3000Mhz
Asus Strix R9 390
EVGA Supernova G2 750W
Samsung 850 Evo 250GB
The build is having a lot of random crashes/restarts and blue screens. These however primarily occur when playing games and it is around a 90% chance of happening every 30 minutes or so while playing a game. There is also the issue of the computer cutting out when you press the power button and then starting itself up after 3-5 seconds.
I've updated all relevant drivers (including the BIOS), ran numerous stress tests on all parts (memtest86, intel burn test, furmark, prime95 etc) which have all passed and ran with no issues what so ever. I have taken the build out of the case (to rule out a short circuit) and lay it out and the cutting out still persists. This is after taking out the memory and GPU. The CPU has been reseated, as well as using an alternative power supply which is functioning fine and the cut out issue still persists, leading me to believe it is a faulty motherboard.
BSOD errors include:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
VIDEO_MEMORY_MANAGEMENT_INTERNAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)
MEMORY_MANAGEMENT
SYSTEM_SERVICE_EXCEPTION (bwcW8x64.sys)
Is there any other suggestions to fix this computer before I go down the path of an RMA on the motherboard?
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