Windows 10 mail not receiving push email

mrochester · 14 Feb 2016 at 12:28

Hi all

I have an Outlook account set up in Windows 10 mail and the setting checked to receive items 'as they arrive'. However, despite receiving numerous emails on my phone for the same account, Windows 10 mail is still showing no new email.

Does anyone know how to get Windows 10 to actually show these emails as they arrive?

Many thanks

M.

opethdisciple · 14 Feb 2016 at 12:38

mrochester said:
Hi all

I have an Outlook account set up in Windows 10 mail and the setting checked to receive items 'as they arrive'. However, despite receiving numerous emails on my phone for the same account, Windows 10 mail is still showing no new email.

Does anyone know how to get Windows 10 to actually show these emails as they arrive?

Many thanks

M.

Not answering your question, but I always just refresh mine.

I've just changed mine to 'as they arrive'.

Remember it might not be your machine. It could be the MS servers playing up at anyone time.

GAM8LE · 14 Feb 2016 at 12:42

mrochester said:
Hi all

I have an Outlook account set up in Windows 10 mail and the setting checked to receive items 'as they arrive'. However, despite receiving numerous emails on my phone for the same account, Windows 10 mail is still showing no new email.

Does anyone know how to get Windows 10 to actually show these emails as they arrive?

Many thanks

M.

Also cant help with a fix but I have the same issue.

The mail app worked for me when w10 first came out, then the first update broke it so I need to manually sync everytime.

mrochester · 14 Feb 2016 at 12:43

C35799Gamble said:
Also cant help with a fix but I have the same issue.

The mail app worked for me when w10 first came out, then the first update broke it so I need to manually sync everytime.

Sounds like its an issue with Microsoft's software then.

GAM8LE · 14 Feb 2016 at 13:03

mrochester said:
Sounds like its an issue with Microsoft's software then.

Yeah It seems to be. I like how it looks but the lack of email push has me not using it.

I haven't done the whole contact support app to see what they say so might try it just as a matter of interest.

EDIT: They have changed it?

Jennilyn R

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andicole0 · 14 Feb 2016 at 13:18

Wow that Jennilyn seems like they had that written out ready to go.
Andi.

Orcvader · 14 Feb 2016 at 13:44

It's an outlook issue, my Gmail account on the mail app syncs via push completely fine but Outlook is on the slow side.

GAM8LE · 14 Feb 2016 at 14:04

Pointless support. They did...nothing and had no clue why it didn't work.

My phone gets them fine on the same mail server that's in the app.

Lordgrayone · 14 Feb 2016 at 18:51

I had this and it's to do with the calendar not being set to sync in the settings.
http://www.filecritic.com/how-to-fix-windows-10-mail-app-not-syncing/

mrochester · 14 Feb 2016 at 19:02

Lordgrayone said:
I had this and it's to do with the calendar not being set to sync in the settings.
http://www.filecritic.com/how-to-fix-windows-10-mail-app-not-syncing/

All of those settings are already enabled.

Lordgrayone · 14 Feb 2016 at 22:01

The only other thing I can think is notifications are not enabled in the account settings.http://www.howtogeek.com/226868/how-to-enable-and-disable-email-notifications-in-windows-10/