Vertagear chair, something not right

ChugNorris · 22 Jul 2016 at 08:59

Usher said:
As these chairs appear to be having ongoing factory modifications can you measure the width of the actual seat between the raised humps either side as I wonder if they altered this as well?
The actual seat area on mine is just 360mm which means anyone over 9 stone won't fit comfortably. I'm not exactly a fatbloke @ 6ft & 12 stone but when I sit the two padded side bits stick in my thighs and there is metal inside these parts so there is no give, after just a few minutes it becomes uncomfortable

Nothing about the chair seat & back dimensions has been altered from day one. The decision was made by Vertagear to change the seating of the gas lift in order for the chairs to appeal to a wider range of people with regards to height.

Usher · 22 Jul 2016 at 09:50

ChugNorris said:
Nothing about the chair seat & back dimensions has been altered from day one. The decision was made by Vertagear to change the seating of the gas lift in order for the chairs to appeal to a wider range of people with regards to height.

I've had a reply from Vertigear. they have made the chair suitable for smaller people:

Thank you for reaching out to us! You received the new version of the gas lift - which corrects an issue that was caused by the overall height adjustment of the chair. The original gas lift was for audiences from 1.75m to 2.00m but with the new versions are made for audiences from 1.65m to 1.90m. We wanted to make the chairs available to the average consumers which are 1.65-1.75cm to sit and tilt comfortably, therefore we decided to upgrade the gas lift. The gas lift cover is not compatible with the new version of the gas lift. Please let us know if you have any additional questions or concerns.

So basically they had an issue with the casting fracturing so bodged a replacement so there is now no room for the gas lift cover, & if you drop the chair whilst sitting you can smash the tilt knob if it's over one of the wheel struts :confused:

Now I've had the chair for a few hours I can see I will never be comfortable, the seat part is just 360mm, that's just 60mm wider than my kids old carseat !!. 5 minutes & my thighs ache as does the wifes, only my 8 stone beanpole son can sit comfortably, metal inside the thighpads is the cause as there is no give. right now I'm sitting on a cushion

james.miller · 22 Jul 2016 at 10:10

You have a number of issues with the seat. The telescopic cover aside - my leap doesnt have one and they are £700+ new (didn't buy mine new!), and as chug said herman millers dont have them either - the seat clearly isn't for you.

So basically they had an issue with the casting fracturing so bodged a replacement

Well that's just an assumption. The change has bought it in line with most other seats having the gas lift below the bottom of the base.

so there is now no room for the gas lift cover, & if you drop the chair whilst sitting you can smash the tilt knob if it's over one of the wheel struts

Are you ever going to do that, though?

Look, It's not big enough. send it back, buy something wider, job done.

Josh · 22 Jul 2016 at 10:19

Usher said:
Now I've had the chair for a few hours I can see I will never be comfortable, the seat part is just 360mm, that's just 60mm wider than my kids old carseat !!. 5 minutes & my thighs ache as does the wifes, only my 8 stone beanpole son can sit comfortably, metal inside the thighpads is the cause as there is no give. right now I'm sitting on a cushion

I'm 6ft and 18st, I think the seat is very comfy. The sides have given me no issues from day one, seems like with all the dramas the chair isn't the right one for you, have you considered the SL5000? Think they bill that as a bigger chair.

james.miller · 22 Jul 2016 at 10:21

JOSH86 said:
I'm 6ft and 18st, I think the seat is very comfy. The sides have given me no issues from day one, seems like with all the dramas the chair isn't the right one for you, have you considered the SL5000? Think they bill that as a bigger chair.

with a base that narrow how on earth are you fitting in it? No way i could, i'd struggle with 400mm base lol

Usher · 22 Jul 2016 at 11:04

JOSH86 said:
I'm 6ft and 18st, I think the seat is very comfy. The sides have given me no issues from day one, seems like with all the dramas the chair isn't the right one for you, have you considered the SL5000? Think they bill that as a bigger chair.

18 stone

I don't get how you can possibly sit on a chair as narrow as this, without wanting to sound rude what is your measurements round your seating area?

Josh · 22 Jul 2016 at 15:15

Dunno, I have never measured my ass lol I'm a 36/38" waist though.

I'm not grossly obese*, I played rugby and boxed for a long time as a teenger/young adult.

I remember the sides feeling stiff but after a few days they softened up.

*too look at, clearly using a BMI scale I am.

ChugNorris · 22 Jul 2016 at 15:37

Usher said:
I've had a reply from Vertigear. they have made the chair suitable for smaller people:

Thank you for reaching out to us! You received the new version of the gas lift - which corrects an issue that was caused by the overall height adjustment of the chair. The original gas lift was for audiences from 1.75m to 2.00m but with the new versions are made for audiences from 1.65m to 1.90m. We wanted to make the chairs available to the average consumers which are 1.65-1.75cm to sit and tilt comfortably, therefore we decided to upgrade the gas lift. The gas lift cover is not compatible with the new version of the gas lift. Please let us know if you have any additional questions or concerns.

So basically they had an issue with the casting fracturing so bodged a replacement so there is now no room for the gas lift cover, & if you drop the chair whilst sitting you can smash the tilt knob if it's over one of the wheel struts

Now I've had the chair for a few hours I can see I will never be comfortable, the seat part is just 360mm, that's just 60mm wider than my kids old carseat !!. 5 minutes & my thighs ache as does the wifes, only my 8 stone beanpole son can sit comfortably, metal inside the thighpads is the cause as there is no give. right now I'm sitting on a cushion

Shorter, not smaller.

pooley · 23 Jul 2016 at 20:00

james.miller said:
you're overreacting tbh.

My steelcase leap doesnt have a cover either.

no he is not..i have a leap also

james.miller · 25 Jul 2016 at 20:25

pooley said:
no he is not..i have a leap also

of course he is. Getting worked up over a telescopic cover that virtually no chair 4x or 5x times the price has?

Overreaction. if it was needed your chair would have one.

Anyway, none of that matters if he isn't comfortable in the chair .