(2011 Dell XPS 15 L502X, Core i5-2410M, 4GB ram, 7200rpm HD, Nvidia GT525M 1GB, Win 7 64)
I have done a complete factory restore, but it is still slow when doing simple things like loading Word, or when I click on the home button it takes a second or two to load, and when I hover the mouse over the menus it takes a couple of seconds to react. The slowness it most evident when I, say, use Chrome for a while and then suddenly go on the start menu and open something else. But within Chrome, everything is responsive. Word and Excel etc all perform quite slowly for some reason. Overall, Its not how I remember it when it was new, despite having done a complete factory reset. Why is this? And how can I get the performance back?
I've downloaded a couple of monitoring programs (CPUID HW monitor, Real Temp) to see the temps of various components, and currently my CPU and HDD are sitting at 60 C (143 F) and 52 C (125 F) respectively whilst browsing Chrome with 7 or 8 tabs open. Task manager says my CPU usage is about 15% and RAM usage is 2.4GB. The fan is on constantly but at a low, occasionally rising up to medium speed periodically. I have a feeling that it may a rebuild and removal of dust or perhaps a new HDD.
I've read a lot of stuff online and they all seem to be different, a lot telling me to defrag my disk, and delete all temporary files, recycling bin etc. I've tried this and it's not helped much. As you can probably tell, I'm not very knowledgeable with computers... hopefully you can all enlighten me here.
I have done a complete factory restore, but it is still slow when doing simple things like loading Word, or when I click on the home button it takes a second or two to load, and when I hover the mouse over the menus it takes a couple of seconds to react. The slowness it most evident when I, say, use Chrome for a while and then suddenly go on the start menu and open something else. But within Chrome, everything is responsive. Word and Excel etc all perform quite slowly for some reason. Overall, Its not how I remember it when it was new, despite having done a complete factory reset. Why is this? And how can I get the performance back?
I've downloaded a couple of monitoring programs (CPUID HW monitor, Real Temp) to see the temps of various components, and currently my CPU and HDD are sitting at 60 C (143 F) and 52 C (125 F) respectively whilst browsing Chrome with 7 or 8 tabs open. Task manager says my CPU usage is about 15% and RAM usage is 2.4GB. The fan is on constantly but at a low, occasionally rising up to medium speed periodically. I have a feeling that it may a rebuild and removal of dust or perhaps a new HDD.
I've read a lot of stuff online and they all seem to be different, a lot telling me to defrag my disk, and delete all temporary files, recycling bin etc. I've tried this and it's not helped much. As you can probably tell, I'm not very knowledgeable with computers... hopefully you can all enlighten me here.