Data already present on disks bought - are they second hand?

Has anyone got the 3x3TB WD Red bundle, and was there data on them already? 2 of my 3 had a RAID1 array on it, with a Linux /boot partition and Emby Server data.

Was this done just as a test? SMART info says they only have 10 start_stop_counts - can SMART data be reset? Are these drives second hand?

Sounds like they're returns to me I've never had a disk arrive anything other than totally blank.

disk drives normally come blank and with no data on or partitions active on them at all.

it sounds ;like they have been used for a very short time for something.

did you get them from OCUK? if so put a post in the CS section about it

did they come in a anti static bag at all with seals on?

Where did you buy them?

Can you get the SMART stats and check power on time etc?
CrystalDiskInfo should show it.
Download URL: CLICK

I bought them from OCUK, they arrived on static bags...

I've occasionally had a disc turn up with promotional material/extra tools/autorun additions by the drive manufacturer on it but largely they have been empty, anything else sounds like a return.

Very strange,

Do you have an order number?

Cheers

Bailey

Yeah, I'm in contact with support but haven't heard back from my latest message. And I think I know why they had data: building a RAID5 array now, and one of the drives is full of read errors :|

This is so disappointing, I buy all my stuff at OcUK and now they've sent me a returned drive that is defective. Gonna try and reply to the WebNote I created

What I'm seeing:

[ 1328.515541] md/raid:md0: read error corrected (8 sectors at 74084912 on sde)
[ 1328.515564] md/raid:md0: read error corrected (8 sectors at 74084920 on sde)
[ 1328.515571] md/raid:md0: read error corrected (8 sectors at 74084928 on sde)
[ 1328.515578] md/raid:md0: read error corrected (8 sectors at 74084936 on sde)
[ 1328.515585] md/raid:md0: read error corrected (8 sectors at 74084944 on sde)
[ 1328.515592] md/raid:md0: read error corrected (8 sectors at 74084952 on sde)
[ 1328.515598] md/raid:md0: read error corrected (8 sectors at 74084960 on sde)
[ 1328.515605] md/raid:md0: read error corrected (8 sectors at 74084968 on sde)
[ 1328.515611] md/raid:md0: read error corrected (8 sectors at 74084976 on sde)
[ 1328.515618] md/raid:md0: read error corrected (8 sectors at 74084984 on sde)
[ 1332.007995] ata6.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
[ 1332.013209] ata6.00: irq_stat 0x40000001
[ 1332.018341] ata6.00: failed command: READ DMA EXT
[ 1332.023449] ata6.00: cmd 25/00:f8:e8:a0:6b/00:01:04:00:00/e0 tag 3 dma 258048 in
[ 1332.023449] res 51/40:f8:e8:a0:6b/00:01:04:00:00/e0 Emask 0x9 (media error)
[ 1332.033751] ata6.00: status: { DRDY ERR }
[ 1332.038881] ata6.00: error: { UNC }
[ 1332.083884] ata6.00: configured for UDMA/133
[ 1332.083967] sd 5:0:0:0: [sde] Unhandled sense code
[ 1332.083976] sd 5:0:0:0: [sde]
[ 1332.083982] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 1332.083989] sd 5:0:0:0: [sde]
[ 1332.083994] Sense Key : Medium Error [current] [descriptor]
[ 1332.084003] Descriptor sense data with sense descriptors (in hex):
[ 1332.084007] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
[ 1332.084030] 04 6b a0 e8
[ 1332.084042] sd 5:0:0:0: [sde]
[ 1332.084048] Add. Sense: Unrecovered read error - auto reallocate failed
[ 1332.084056] sd 5:0:0:0: [sde] CDB:
[ 1332.084060] Read(16): 88 00 00 00 00 00 04 6b a0 e8 00 00 01 f8 00 00
[ 1332.084087] end_request: I/O error, dev sde, sector 74162408

(goes on like this for thousands of lines)

Still no reply. And the live chat is down. @Bailey, can you help?

If you post your order number I'm sure he'll look into it for you.

You could open up a thread in the CS section. You might get a quicker response in there.

Sounds like someone may have returned some "unwanted" drives and convincingly sealed up used drives to make them look as if they hadn't been used.

How can you reseal them though as you would have to cut the special bag open?

Hi

Can you provide me your order number as per post #7

If the drive was sealed then it has to be new and it would have come from the manufacturer like this

Bailey

It's OC3132225

I was thinking of the anti-static bags that are sealed with a sticker rather than the ones you have to tear open.

I had to tear mine open

sardaukar_siet said:

It's OC3132225

Click to expand...

Thanks

I have checked the Unique ID on every one of the drives and all of them are brand new from the manufacturer.

Just with you having to tear open the sealed anti static packaging also shows they are brand new.

Bailey

OK, that's great. I still have a bunch of errors on one of them. Can I get a reply on the WebNote to get a replacement?

Well, gonna get an RMA - all 3 drives are humped. Really disappointing.





At least support got back to me. Hope this gets fixed quickly.