Frankly, even if the drive is free of errors, this kind of service is unacceptable, that a mistake can happen once, sure, I'll accept that, but twice, and with a bag that obviously looks opened and re-used, and a drive that's evidently been used, points to a breakdown in the supply chain somewhere, that somewhere likely being returns processing since there's no way in hell that third drive came from the factory like that.
I'd honestly suggest getting on the phone ASAP and having a serious conversation with someone in management about this, and even if the drive is free of errors I'd RMA them anyway as you paid for a new product, not a used one of questionable quality.