Virgin Media Discussion Thread

Rannoch · 16 Jul 2016 at 16:20

VM Business surpass themselves once again. They arrive a week early at a clients office, make a mess of the installation and forget the firewall kit. Every single time I have dealings with them there's always a problem.

I haven't missed them in my email to the VM account manager.

Useless bstrds.

BS Dave · 17 Jul 2016 at 18:41

Guys are there any settings/tricks etc to setting up my connection for playing fps games? My computer is wired into a super hub 2ac on the 100mb package.

Thanks

Dave

shiver · 18 Jul 2016 at 09:57

Despite the 200Mbit upgrade time being quoted for Sept/Nov I got the upgrade button available this weekend. Confirmation email came this morning but unfortunately you can't remote reboot your SuperHub when it's in modem mode

Will need to wait until I get home

BS Dave · 18 Jul 2016 at 23:04

shiver said:
Despite the 200Mbit upgrade time being quoted for Sept/Nov I got the upgrade button available this weekend. Confirmation email came this morning but unfortunately you can't remote reboot your SuperHub when it's in modem mode Will need to wait until I get home

Where abouts are u mate? I've been waiting for the speed bump for 9 months - also in London nr Manor House. Edit just logged in 150 here I come

shiver · 19 Jul 2016 at 11:56

BS Dave said:
Where abouts are u mate? I've been waiting for the speed bump for 9 months - also in London nr Manor House. Edit just logged in 150 here I come

Hackney area, speed increase hadn't registered by last night but login suggests it's ready now. Will have to try again this evening

lmfy2k · 20 Jul 2016 at 15:00

just logged on to my virgin page and realised i had option to order VIVID 200 for free, so ordered this and ordered latest superhub which should be here Saturday

i only use modem only mode, lets see what its like

I assume they ask for Super Hub 1 back?

Azza · 20 Jul 2016 at 18:56

Just done the same and the 150 upgrade is there.

We'll ahead of the previous time it listed. That'll do nicely.

shiver · 21 Jul 2016 at 10:03

Mine wouldn't update the profile on my SuperHub so after a 10minute online chat with their tech support they refreshed it their end.

Haven't had any issues with 200Mbit yet, seem to achieve full bandwidth even during peak times. The only difference I can notice is perhaps a 5ms increase in latency.

Dicehunter · 22 Jul 2016 at 17:43

I'm currently on a 100meg line and see the 150meg upgrade in my accounts page, I assume it's a free upgrade to 150 ?

nitram100 · 22 Jul 2016 at 20:18

Hi guys,

I was with Virgin for a few years but switched to BT Infinity due to Virgins youtube buffering problem.

I'm in NW London, Harrow. Does anyone have experience with Virgin around this area? Thinking of switching back due to BT being ****, constant outages, disconnects, speed just gradually getting slower as time goes on, started on 55mb now on 39mb.

Plus, Virgin are now about 20 quid cheaper for me when comparing to what I pay BT now after their recent price hike.

Thanks for any info.

lmfy2k · 23 Jul 2016 at 15:00

Got new super hub 2 today delivered by yodel

Called the automated line and within 10 mins super hub was up and running, it uploaded a new firmware and rebooted ,

Got it into modem mode , did a speed test got 198mb, So all seems ok

Business as usual

Dicehunter · 23 Jul 2016 at 15:01

lmfy2k said:
Got new super hub 2 today delivered by yodel

Called the automated line and within 10 mins super hub was up and running, it uploaded a new firmware and rebooted ,

Got it into modem mode , did a speed test got 198mb, So all seems ok

Business as usual

Apart from the delivery charge, Was the update free ?

lmfy2k · 23 Jul 2016 at 17:42

Dicehunter said:
Apart from the delivery charge, Was the update free ?

Yep, free and no new contract to sign

Fens · 25 Jul 2016 at 00:00

I had my upgrade to 150 this week, very happy with the new speeds

Dicehunter · 25 Jul 2016 at 00:04

lmfy2k said:
Yep, free and no new contract to sign

Cooleo thank you, Just signed up, The new stuff will be arriving next week

Fens said:
Had my upgrade to 150 this week, very happy with the speeds

Nice, I'm still on my 100meg line until the end of next week and then I'll be joining the 150 club

Hopefully my upload speed improves.

Rannoch · 25 Jul 2016 at 00:07

lmfy2k said:
Got new super hub 2 today delivered by yodel

Called the automated line and within 10 mins super hub was up and running, it uploaded a new firmware and rebooted ,

Got it into modem mode , did a speed test got 198mb, So all seems ok

Business as usual

Mines arriving this week also. Going from 152 to 200 doesn't seem like the big jump anymore

bremen1874 · 25 Jul 2016 at 00:18

That's because it isn't.

There isn't anything you can use the connection for at 200MBps that wouldn't work equally as well at 150MBps. You might save a few seconds off a download, but that's about it.

I've got the option of 300MBps Virgin cable, but for my usage my 60/17 FTTC with PlusNet makes more sense.

Rannoch · 25 Jul 2016 at 00:23

bremen1874 said:
That's because it isn't.

There isn't anything you can use the connection for at 200MBps that wouldn't work equally as well at 150MBps. You might save a few seconds off a download, but that's about it.

I've got the option of 300MBps Virgin cable, but for my usage my 60/17 FTTC with PlusNet makes more sense.

Oh yes there is. My seedbox.

mrk · 25 Jul 2016 at 00:25

bremen1874 said:
You might save a few seconds off a download

FALSE!

8GB file @ 152Mbit = 7mins 30s
8GB file @ 200Mbit = 5mins 30s~

I don't know what dimension you're on, but minutes do not equal seconds!

bremen1874 · 25 Jul 2016 at 00:35

You're in a world where waiting two additional minutes makes a difference?