Losing connection on ethernet.

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OP
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How is your PC connected to the router. How many cables/switches/devices etc between you and the router.

Tried connecting via; router> ethernet cable> desktop
router> ethernet cable to powerline adaptor > powerline adaptor ethernet cable to desktop pc.

Only other device that connects to the router is my mobile phone.

Can't see any errors in router logs.
 
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Well desktop connection dropped again and I couldn't get it back. While it was down, I was able to get online ok with my phone and laptop so router, phone line must be fine.

Checked event viewer logs and there's a lot errors for;

The server CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca did not register with DCOM within the required timeout.

I've got Cortana disabled.

Then theres some warnings;

Name resolution for the name 96-trouter-cus-b.drip.trouter.io timed out after none of the configured DNS servers responded.
----
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0x6805CA42469A. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
----
Intel(R) Gigabit CT Desktop Adapter
Network link is disconnected.

I've gone back to ethernet conenction, dropped again. So think next step is a fresh Win 10 installation.
 
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with the ethernet connection on, open up a cmd window
(start, run, cmd)


type..

ipconfig /all

Paste in here what shows up..

Thanks for helping. I'm now on a fresh Win 8.1 install so gonna see if helps. If all good, will upgrade to Win 10 again while it's still free and see how that goes.

Here's the ipconfig anyway...
Windows IP Configuration

Host Name . . . . . . . . . . . . : JRW-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 74-D4-35-AB-8B-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:c7d:5de5:3800:215b:d79b:bc9d:4262(Pr
eferred)
IPv6 Address. . . . . . . . . . . : fd2d:153d:3986:0:215b:d79b:bc9d:4262(Pref
erred)
Temporary IPv6 Address. . . . . . : 2a02:c7d:5de5:3800:5dd3:dc35:3ff8:bfba(Pr
eferred)
Temporary IPv6 Address. . . . . . : fd2d:153d:3986:0:5dd3:dc35:3ff8:bfba(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::215b:d79b:bc9d:4262%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 21 July 2016 21:12:02
Lease Expires . . . . . . . . . . : 22 July 2016 21:12:02
Default Gateway . . . . . . . . . : fe80::9221:6ff:fe7a:271%3
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 57988149
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-22-D3-62-74-D4-35-AB-8B-C0

DNS Servers . . . . . . . . . . . : fd2d:153d:3986:0:9221:6ff:fe7a:270
192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:8e:790:fd24:e01(Preferre
d)
Link-local IPv6 Address . . . . . : fe80::8e:790:fd24:e01%5(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-22-D3-62-74-D4-35-AB-8B-C0

NetBIOS over Tcpip. . . . . . . . : Disabled




Are you using cat 6 cables per chance?

Yep?
 
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I am too, and I have Devolo power line adapters, i was getting drop outs aswell until I connected to a switch then to the power line plug, never get drop outs now (I had a switch anyway that I was using). before hand i was looking in the Intel network program and it specified the length of the cable was like 100 meters or couldn't tell how long it was (something along those lines, the cable is actually 20 meters), I plugged it into the switch and it reports it all correctly and works perfectly.
 
Associate
OP
Joined
18 Oct 2002
Posts
1,360
Location
East Anglia, UK
I am too, and I have Devolo power line adapters, i was getting drop outs aswell until I connected to a switch then to the power line plug, never get drop outs now (I had a switch anyway that I was using). before hand i was looking in the Intel network program and it specified the length of the cable was like 100 meters or couldn't tell how long it was (something along those lines, the cable is actually 20 meters), I plugged it into the switch and it reports it all correctly and works perfectly.

Thanks for the info. I'm now back on Win 8.1 and it working great.
 
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