Looking to get out of my plusnet contract as they are so incompetent that I have been without access for 8 days and still no end to the issue.
So came across IDNET which seems to fit all my requirements
- 50/10 line (my VDSL line max out at 58 so no point in 80)
- clocked fault resolution - so far plusnet just kept on fobbing me off after every diagnostic test and i have to wait between 48-72 hours between each and they keep on inventing new faults
- quite competitive pricing/month - the package I was looking at is 45/month
- static IP
- IPV6 (not a biggie for me)
question I want to know is - how good are they in terms of their tech support and how competent they are in resolving the issues raised.
any experiences would help thanks
So came across IDNET which seems to fit all my requirements
- 50/10 line (my VDSL line max out at 58 so no point in 80)
- clocked fault resolution - so far plusnet just kept on fobbing me off after every diagnostic test and i have to wait between 48-72 hours between each and they keep on inventing new faults
- quite competitive pricing/month - the package I was looking at is 45/month
- static IP
- IPV6 (not a biggie for me)
question I want to know is - how good are they in terms of their tech support and how competent they are in resolving the issues raised.
any experiences would help thanks