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Hi all - I hope this is the right place to seek a bit of help, feel free to move if not.
I've just been given an Elitebook 840 by work, and installed Windows 8.1 on it; everything is fine, but when I have headphones plugged into it, there is a faint audio hiss whenever sound is played, which does not immediately disappear.
New email? "Bing", plus "ffffffffffffff" for about 8 seconds.
Move audio slider? "Bong", plus "ffffffffffffff" for about 8 seconds.
Playing music via Youtube / Soundcloud produces the same audio fuzz in the background. There is a DTS control panel, but changing anything on this doesn't seem to make any difference. The fuzz is the same volume, regardless of the audio volume. I've tested with different headphones and it appears to be always there cheapish Sony on-ear ones, AKG K450's.
Any ideas of how to get rid of it? It's driving me insane!!!
I've just been given an Elitebook 840 by work, and installed Windows 8.1 on it; everything is fine, but when I have headphones plugged into it, there is a faint audio hiss whenever sound is played, which does not immediately disappear.
New email? "Bing", plus "ffffffffffffff" for about 8 seconds.
Move audio slider? "Bong", plus "ffffffffffffff" for about 8 seconds.
Playing music via Youtube / Soundcloud produces the same audio fuzz in the background. There is a DTS control panel, but changing anything on this doesn't seem to make any difference. The fuzz is the same volume, regardless of the audio volume. I've tested with different headphones and it appears to be always there cheapish Sony on-ear ones, AKG K450's.
Any ideas of how to get rid of it? It's driving me insane!!!