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Old 1st Mar 2010, 10:47   #1
pinki104
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How to bank transfer online with Natwest

Been looking at online banking but can't find it, there was one section that was called bank transfer but that wanted me to have some sort of card swiper which I don't have.
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Old 1st Mar 2010, 10:47   #2
Gaygle
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Get a card reader - you need it to make payments to new payee's.

Call them up and get one.

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Old 1st Mar 2010, 10:53   #3
A2Z
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You need a card reader to add new payees.
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Old 1st Mar 2010, 10:58   #4
Adam
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This is why I use HSBC for day to day stuff. The additional layer of security is good but very inconvenient.
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Old 1st Mar 2010, 11:05   #5
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While you're waiting for your card reader to arrive, you can ring the telephone banking team on 08457 888 444 (01274 394611 is the same service and may be free depending on your telco deal). They will be able to order a reader for you, as well as add any payees and make transfers over the phone.

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Old 1st Mar 2010, 11:05   #6
Trifid
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Quote:
Originally Posted by A2Z View Post
You need a card reader to add new payees.
Or to add a phone number when you don't have one on file.

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Old 1st Mar 2010, 12:40   #7
pinki104
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Thanks for the help it's much apreciated.
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Old 1st Mar 2010, 12:45   #8
stoofa
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This is why I use HSBC for day to day stuff. The additional layer of security is good but very inconvenient.
Extra security and a little inconvenience = good idea.
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Old 1st Mar 2010, 12:48   #9
Dj_Jestar
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I keep my card reader with me, it's not an inconvenience to tap in a number in my eyes

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Old 1st Mar 2010, 12:59   #10
Aloreth
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Quote:
Originally Posted by Rainmaker View Post
While you're waiting for your card reader to arrive, you can ring the telephone banking team on 08457 888 444 (01274 394611 is the same service and may be free depending on your telco deal). They will be able to order a reader for you, as well as add any payees and make transfers over the phone.
I tried that and they couldnt help me - think you can only do it using card reader now
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Old 1st Mar 2010, 13:01   #11
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I tried that and they couldnt help me - think you can only do it using card reader now
Seriously? :\ I did the exact same thing a couple of weeks ago and they did it for me no problems. If that's the new policy then it's completely retarded tbh. Glad I'm switching banks.

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Old 1st Mar 2010, 13:16   #12
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Extra security and a little inconvenience = good idea.
It can go too far though. My gf has opened a new account with Tesco's I beleive.

So far she has received a dongle calculator thing, a user id, a user pin number and a first time pin number.

All of them are 16 charactors long and are impossible to memorise so she has to keep them written down which kinda defeats the point.

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Old 1st Mar 2010, 13:29   #13
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It can go too far though. My gf has opened a new account with Tesco's I beleive.

So far she has received a dongle calculator thing, a user id, a user pin number and a first time pin number.

All of them are 16 charactors long and are impossible to memorise so she has to keep them written down which kinda defeats the point.
16 numbers is easy to remember, just break it down.
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Old 1st Mar 2010, 13:30   #14
Adam
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Extra security and a little inconvenience = good idea.
I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.
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Old 1st Mar 2010, 13:31   #15
Rainmaker
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16 numbers is easy to remember, just break it down.
Just tell her it's your new VISA number. She'll have it memorised for online usage almost immediately.

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Old 1st Mar 2010, 13:39   #16
Dj_Jestar
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I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.
I bet you carry your phone everywhere... and your wallet... and possibly a diary, hell probably an iPod or similar.
All of the above are bigger than the card reader (except if it's an iPod nano )

Stop talking out of your arse for the sake of a petty point.

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Old 1st Mar 2010, 14:01   #17
stoofa
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Originally Posted by Adam View Post
I disagree. It's not convenient to carry my card reader around with me so that I can make transfers from home or work. I make a lot of transfers so this pretty much renders this account useless for everyday use. I'll therefore use my HSBC account which doesn't require a card reader.
Phone up NatWest.
Ask for a second card reader - one at home, one at work.
Problem sorted.

More security = a good thing.
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Old 1st Mar 2010, 14:03   #18
Greebo
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16 numbers is easy to remember, just break it down.
Alpha numeric x 2

Not so easy to remember.

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Old 1st Mar 2010, 14:14   #19
Ironic Namesake
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I do a fair few transfers from my account and usually don't have a card reader on me.

Natwest phone banking service is great - always friendly, no queues and best of all UK not India based , unlike HSBC

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Old 1st Mar 2010, 14:21   #20
Adam
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Originally Posted by Dj_Jestar View Post
I bet you carry your phone everywhere... and your wallet... and possibly a diary, hell probably an iPod or similar.
All of the above are bigger than the card reader (except if it's an iPod nano )

Stop talking out of your arse for the sake of a petty point.
Maybe you would like to elaborate how I am "talking out of my arse" because I find the card reader inconvenient? There is no way I will carry around a card reader alongside my phone and wallet. That's quite frankly ridiculous.

Because I will need the card reader at work AND home then it's far easier to use my HSBC account. That's my choice
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Old 1st Mar 2010, 14:21   #21
Adam
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Phone up NatWest.
Ask for a second card reader - one at home, one at work.
Problem sorted.

More security = a good thing.
I didn't realise this was possible, I may well do this. Thank you
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Old 1st Mar 2010, 14:45   #22
Dj_Jestar
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Maybe you would like to elaborate how I am "talking out of my arse" because I find the card reader inconvenient? There is no way I will carry around a card reader alongside my phone and wallet. That's quite frankly ridiculous.

Because I will need the card reader at work AND home then it's far easier to use my HSBC account. That's my choice
You're talking out of your arse, because it is not inconvenient to carry the card reader in your pocket just like you do with your phone, wallet, etc. Clear as day..

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Old 1st Mar 2010, 16:35   #23
A2Z
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Originally Posted by stoofa View Post
Phone up NatWest.
Ask for a second card reader - one at home, one at work.
Problem sorted.

More security = a good thing.
Indeed.

I got one at home, and one at work.

Stop moaning whoever thinks its a bad idea
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