Soldato
ok, so I don't have BT Infinity available to me, but other people that come off of my exchange do. Why would this be?
BT Infinity, How does it work?
- Thread starter paradisiac
- Start date
I live closer to the exchange than the people that can get it. its not just me, my work cant either and that's just up the road from my house.
I get 15Mb/s+ (1.6-2MB/s download) now so don't think its the speed that's the problem.
just seems odd that the 4 phone numbers I know around the exchange don't get it, yet people that live a little bit further out of town do, yet it all goes through the same exchange
or do they have boxes that come off the exchange, and maybe we all come off a different one?
I get 15Mb/s+ (1.6-2MB/s download) now so don't think its the speed that's the problem.
just seems odd that the 4 phone numbers I know around the exchange don't get it, yet people that live a little bit further out of town do, yet it all goes through the same exchange
or do they have boxes that come off the exchange, and maybe we all come off a different one?
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is there any way to find out?
https://www.google.com/fusiontables/DataSource?snapid=S351604JNil
Filter by your postcode and see what it says.
Filter by your postcode and see what it says.
http://www.dslchecker.bt.com/adsl/adslchecker.welcome
Put your phone number in there. The fact your postcode isn't on that sheet suggests that Fibre isn't planned for your area.
Put your phone number in there. The fact your postcode isn't on that sheet suggests that Fibre isn't planned for your area.
According to http://www.samknows.com/broadband/exchange/WWCAMB
FTTC is only available in some areas.
http://www.superfast-openreach.co.uk/where-and-when/ might give you an idea of what's happening.
FTTC is only available in some areas.
http://www.superfast-openreach.co.uk/where-and-when/ might give you an idea of what's happening.
Give us a sample.
according to the bottom link its Accepting Orders.
ok got the first thing you sent working, what info do I need from it?
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which sheet? the one ^ there?
Yeah, if that's what you got working. Although it isn't too exact.
For example, my parents can't get infinity, but the spreadsheet says that 100% of the lines in their postcode should get it with a 9.87 uplift. The cabinet is upgraded as people down the road from them can get it but they can't.
For example, my parents can't get infinity, but the spreadsheet says that 100% of the lines in their postcode should get it with a 9.87 uplift. The cabinet is upgraded as people down the road from them can get it but they can't.
this is my problem, people come into work saying BT have offered it to them, we check their numbers and yes they can get it. yet my house, work and friends that live within the same area off the same exchange cant
sure if the exchange is working it should be available to all? or do I get a special cable that comes to my house for the broadband, so will take a while for them to put those up?In my parents' case, I don't know why they are not able to get it from the cabinet. Its possible BT think that it will be <15Mb but by their calculations of a 9.87 uplift, the speed would be around 30Mb (get around 3-3.5Mb at the minute on ADSL).
You could always call BT or whoever your provider is about it and see what they say. They would be able to tell you for sure if you were connected directly to the exchange.
You could always call BT or whoever your provider is about it and see what they say. They would be able to tell you for sure if you were connected directly to the exchange.
I tried talking to this rather rude lady at bt who just basically said 'its not available to you sir, we will email you when it is' I explained that Camborne exchange was done as people can already get it, she refused to acknowledge that and continued with the 'we will email you when its available' route. is there a special department I should be calling?