How this possible?

Guest2 · 5 Sep 2009 at 12:18

A while ago i ordered a tent from a company, I read a few reviews the company was a fraud so reported my debit card lost and got a new one sent out. The last 4 digits on the debit card were different but the sort code and account number are the same.

I now see that i have been charged by the company for the tent. How could they charge a card that they do not have the correct 16 digit number for? When i ordered it i didnt put the sort code or account number anywhere

"andy" · 5 Sep 2009 at 12:24

they charged the card before you 'lost' it ?

Destination · 5 Sep 2009 at 12:32

You thought the company was a fraud so instead of going down that route, you reported you not lost card as lost?
So you lied to your bank, and you're asking us about it?
What?

Describe the events again, clearly, please.

SentineL-X · 5 Sep 2009 at 12:32

Why didn't you just tell the bank that the company was a "fraudulent" company and get them to cancel the payment?

Hxc · 5 Sep 2009 at 12:32

Because the old card was still active when they charged it. I have 2 solo cards that are active with the same account with different card numbers.

BigglesPiP · 5 Sep 2009 at 12:33

You're a **** and your money is all gone.

meghatronic · 5 Sep 2009 at 12:39

I hope they charged you £1mil.

A2Z · 5 Sep 2009 at 12:42

Because you are a noob

Vonhelmet · 5 Sep 2009 at 12:47

In AD 2009
Shopping was beginning
What happen?
Somebody set up us the bank
We get debit card
Main card turn off
How are you guest2? All your money are belong to us.
What!?
You have no chance to cancel, make your overdraft.
Hahaha
Move account!
For great fraud, report every card as lost!

V4NT0M · 5 Sep 2009 at 12:53

Guest2 said:
A while ago i ordered a tent from a company, I read a few reviews the company was a fraud so reported my debit card lost and got a new one sent out. The last 4 digits on the debit card were different but the sort code and account number are the same.

I now see that i have been charged by the company for the tent. How could they charge a card that they do not have the correct 16 digit number for? When i ordered it i didnt put the sort code or account number anywhere

Can't be serious.

=VTA=MANFACE · 5 Sep 2009 at 13:00

Did you get the tent ?

Dave M · 5 Sep 2009 at 13:04

Companies can still charge cards months after it's been cancelled - often happens with things like AA subscriptions.

It's not like your bank wipes all record of the old card number when it's cancelled - it's still your card, your account.

If you have in fact been defrauded, and they do not send you the tent, and you have phoned / emailed / written - then speak to your card issuer about starting a chargeback.

jr1104 · 5 Sep 2009 at 13:19

I almost want to post a cliched fail picture. But I won't, for now.

Dr Who · 5 Sep 2009 at 13:24

Telescopi said:
Companies can still charge cards months after it's been cancelled - often happens with things like AA subscriptions.

No, they can't, a stop is put on that number. It is why a new card has the last 4 digits changed.

Many of my cancelled cards have resulted in subscriptions failing, and them applying for new details.

ChrisJSY · 5 Sep 2009 at 13:50

vonhelmet said:
In AD 2009...

Brilliant.

Strife212 · 5 Sep 2009 at 13:52

You're screwed, you lied to the bank and you're never going to see the money again.

clv101 · 5 Sep 2009 at 13:55

Guest2 said:
The last 4 digits on the debit card were different but the sort code and account number are the same.

Of course they are, it's the same bank, same account. Account number and sort code aren't secret, aren't a security measure. They are like your name or phone number - public domain. Every time you give a cheque to a complete stranger you are giving them your account number and sort code.

V4NT0M · 5 Sep 2009 at 13:56

Thank you for calling sir, so just to recap: Someone stole your debit card and all they did was buy a tent?

Fanatic · 5 Sep 2009 at 13:59

A very large tent. Made of gold.

Hxc · 5 Sep 2009 at 14:11

vonhelmet said:
In AD 2009
Shopping was beginning
What happen?
Somebody set up us the bank
We get debit card
Main card turn off
How are you guest2? All your money are belong to us.
What!?
You have no chance to cancel, make your overdraft.
Hahaha
Move account!
For great fraud, report every card as lost!

That's beyond ace. Stars for you. :cool: