If we are on complaint letters.. here was mine to Players in Sheffield
Quote:
Players Bar Sheffield
125-127 West Street
Sheffield
South Yorkshire
S1 4ER
To the Manager
I am writing in order to bring to your attention the recent sub-par evening I was unfortunate enough to be party to at your fine establishment.
The point at which things turned sour occurred some 30 minutes after entering the premises and was largely due to the overreaction of one of your members of staff. Note that when I say ‘largely’, I mean entirely. Also note that I use the term ‘member of staff’ in the generic sense as it was unclear as to whether the individual was employed directly by your business or hired through a contract/agency. It also contains the word ‘member’ which I feel accurately describes the individual in question.
The incident played out as follows: It was not a busy night and myself and an associate were talking. A playful shove was administered in his direction, entirely in good nature. I did not ask him but I am sure he would have agreed to it had I sought his permission beforehand. In fact, I am confident he would sign a disclaimer to show his prior approval, post-dated. Permission issues aside, he unfortunately tripped over an object behind him and briefly fell to the ground. He has trouble with his legs. They’re bowed.
It was at this point, a bouncer, clearly under some sort of power trip mindset, accosted both myself and my associate and dragged us outside using significantly undue force and was unnecessarily violent towards us. To further add insult to injury, said bouncer also (laughably) implied that he actually owned the establishment we had been ejected from, referring to it as “his bar”. As annoyed as I was at the situation, I didn’t feel it was appropriate to argue semantics at that moment in time but for the record, just, no. Really, no.
I have witnessed many almost identical situations in various other venues in and outside of Sheffield and bouncers have never acted in such a manner. They have responded in a calm, professional way and assessed the situation on its individual merits. One might even go as far as decided to use even go want to do look more like. Common sense and the capability of rational thought was clearly something that had escaped our dear friend in this instance.
In conclusion, I wish to reclaim my entry fee in full on the grounds that I was ejected and injured unfairly in this incident.
I wish to also make you aware that I intend to pursue this matter further. By that I mean, I am fully prepared to go to the extent of pretending to boycott your place of business and being unduly smug about it for two reasons:
1) It will give me a sense of self satisfaction and give me a chance to complain endlessly about this, the most severe case of injustice I have ever experienced.
2) Actually boycotting your business will achieve nothing beyond inconveniencing myself as you will continue to make money from all the other people who are happy to spend some or all of their nights out there.
I would also put forward a claim for emotional distress, loss of earnings and personal injury but I am not emotionally distressed, have lost no earnings and sustained no lasting injured. Also, I really cannot be bothered.
tl;dr Got kicked out, moaning about it.
Regards