Associate
- Joined
- 9 Sep 2008
- Posts
- 1,377
What is the current revision number of the Dell U2713HM? Some sources say A00, some say A01. 
Dell U2713HM Revision Numbers?
- Thread starter philip2009
- Start date
There doesn’t seem to be any definitive answer (Dell aren’t telling)
So it’s left to various forums to speculate.
For example I read on another forum the following (see below) which to be fair was backed up with photo evidence. Note the panel change on the last monitor : LG.Display LM270WQ1-SLC1
(Info supplied by Mattgfx)
Build date, rev and panel type from the owner of four U2713HM monitors.
1. April 2013 A01
LG.Display LM270WQ1-SLB2
2. April 2013 A01
LG.Display LM270WQ1-SLB2
3. May 2013 A01
LG.Display LM270WQ1-SLB2
4. May 2013 A00
LG.Display LM270WQ1-SLC1
So it’s left to various forums to speculate.
For example I read on another forum the following (see below) which to be fair was backed up with photo evidence. Note the panel change on the last monitor : LG.Display LM270WQ1-SLC1
(Info supplied by Mattgfx)
Build date, rev and panel type from the owner of four U2713HM monitors.
1. April 2013 A01
LG.Display LM270WQ1-SLB2
2. April 2013 A01
LG.Display LM270WQ1-SLB2
3. May 2013 A01
LG.Display LM270WQ1-SLB2
4. May 2013 A00
LG.Display LM270WQ1-SLC1
- Joined
- 9 Sep 2008
- Posts
- 1,377
Mmm, makes the rev numbers more confusing than expected. My U2713HM is tagged as manufactured in Feb 2013(rev A00), I have the option of returning it for various reasons so was wondering whether a new and improved A01 was on the horizon in the UK?
It seems from other forums in the US that the U2713HM monitor with Rev00 May 2013 and Rev00 June 2013 have the new SLC1 panel, how that relates to Rev and manufacturing dates in the UK market I don’t know.
Also I’m not sure how keen UK retailers would be to try and confirm what panel number their stock is.
Perhaps anybody with more knowledge could make some comments.
Some quotes from US forums:
I got one from OCUK on Friday and the bottom left-hand corner has bad backlight bleed
It's unfortunate because the other 3 corners are perfect.
EDIT: I've added a picture below. The photo makes the other 3 corners look worse than they are, but the bottom left-hand corner is noticeably brighter. It's definitely down to poor quality control because if you push the bezel in the right spot you can get it to look pretty normal.
Last edited:
I have a perfect display in terms of bleed, no image retention etc. but I have some bad cross hatching :/ I have a revision A01 display but don't know when it was manufactured.
I'll be honest, this wasn't from OCUK (most of my other stuff was), but I'd like to know if there's the possibility of getting the new LG display.
Does anyone know if you can get a new panel if you have this issue after 30 days. When the new panels come in abundance, I might be able to get this new revision if so.
Scratch that, there is left hand bottom slight yellow bleed in total black but it hasn't bothered me at all thus far.
I'll be honest, this wasn't from OCUK (most of my other stuff was), but I'd like to know if there's the possibility of getting the new LG display.
Does anyone know if you can get a new panel if you have this issue after 30 days. When the new panels come in abundance, I might be able to get this new revision if so.
Scratch that, there is left hand bottom slight yellow bleed in total black but it hasn't bothered me at all thus far.
Last edited:
Associate
- Joined
- 12 May 2005
- Posts
- 1,782
Are these U2713HM's fixed now or is there still awful backlight bleed?
I'm certain Dell Direct *should* only sell the latest panel revisions, only offer a new panel in the first 30 days and after only offer refurbished panels.
I'm certain Dell Direct *should* only sell the latest panel revisions, only offer a new panel in the first 30 days and after only offer refurbished panels.
I don't know but I've since discovered that my panel has really bad backlight bleed in that left corner as is demonstrated up there and the crosshatching is worse than suspected at first.
I ordered from no competitor talk!K who won't replace the screen unless it is actually broken so I either have to get Dell to guarantee me with a new revision panel or get a refund from no competitor talk!.
Are OCUK selling the new revisions?
EDIT:
Looks like they aren't :/
I have an April A01 as the person above does but mine is not a good one. Beginning to wonder if it's even worth the fight for this display. The ASUS one sounds no better and the only one that is apparently good is £100 more with a far less attractive body and warranty scheme. It's a Viewsonic monitor. Or of course you could spend £700 on the Samsung 2K mirror.
Last edited:
Or even more for an S27B971D without the glass cover. The quality control on the Samsung's is superb and you also get some higher-end features such as uniformity compensation, programmable 16-bit LUT and simply one of the best factory calibrations you'll see on a monitor. But you do pay for it - and not everyone likes the stand and lack of VESA.
I'm so frustrated with this U2713HM.
I just called DELL, and they have admitted that all U2713HM monitors are faulty and every single one will have backlight bleed. They've offered to swap it out tomorrow with a refurb, or they will send me a new one in 6-8 working days.
If I get a new one from them then I won't be able to DSR the monitor if I end up with another dud.
Le sigh.
I just called DELL, and they have admitted that all U2713HM monitors are faulty and every single one will have backlight bleed. They've offered to swap it out tomorrow with a refurb, or they will send me a new one in 6-8 working days.
If I get a new one from them then I won't be able to DSR the monitor if I end up with another dud.
Le sigh.
My friend got a A00 revision with less problems, just wondering what the chances are that I could get one too.
It still has issues as would be predicted but I'm not sure that any of them are to do with normal viewing quality. There was an issue with contrast control but don't care about that if the screen is okay normally.
And just as I was writing this, the next problem that I wasn't sure if was there or not, artefacts in the form of lines flying across the screen and the image flickering up and down. It comes and goes but I can already foresee the frequency increasing.
Waiting for a reply from Dell, have to make my decision whether or not to actually bother with this or get a refund from no competitor talk!and leave it.
I took DELL's offer of a new monitor delivered within 6-8 days. I do want to keep it, and none of the alternatives appeal to me.
I had to remain very calm when the support person asked me if I had tried the monitor on another PC, after his colleague had already informed me that all of these monitors had this problem.
I had to remain very calm when the support person asked me if I had tried the monitor on another PC, after his colleague had already informed me that all of these monitors had this problem.
My friend was swapped within a day... I can't believe the outrageous inconsistency and lacklustre quality of Dell's support. I thought having a Dell warranty would be a good thing, seems I'm wrong. Unless you pay for Pro Support, they're useless.
These Viewsonic and LG monitors look so much better... The Viewsonic is the better deal with a full 3 year warranty but lacks a nice OSD and some of the split features of the LG and of course the design. So with the LG the warranty 'd have to be upgraded.
I could've had a refurb delivered tomorrow, but I didn't buy a refurb from OCUK so why should I accept one from DELL just because their quality control sucks?
I bought a 2405FPW in 2005 and it was flawless for years. We seem to have gone backwards in recent times.
Yep. I don't see Dell surviving much longer. They have had some absolutely shocking products surface over the last few years and their once brilliant customer support is all but gone. No wonder this buyout thing is going on.
So after being told that a new monitor would arrive in 6-8 days, I received it today. Dell insist that it's brand new, but the packaging was torn inside and it didn't seem as neatly packed as the one I received from OCUK last week. It is an A01 manufactured in April 2013.
Despite all that, it still has backlight bleed in the bottom left-hand corner like my original one. It's definitely better, but I don't see why I should "settle" after spending £420.
Waiting for Dell to reply...
Last edited:
Oh what a lovely surprise.
Well, I decided after hearing many horror stories like this one, **** the U2713HM and try other monitors 'till I succeed. I guess trying the same monitor could be a bad omen, so I decided to plunge for the LG 27EA83. This monitor is praised highly by some and poo-pooed by others for ridiculously oversaturated colours. I happen to love the oversaturated colours on my AMOLED mobile screen so thought, bugger it, I'll try the screen.
The U2713HM had lovely colour reproduction but cross hatching, backlight bleed AND an artefact effect that was getting worse by the day was absolutely unacceptable. Same revision as yours, I'm going assume all of them are equally as defective.
Post LG? I'll try the Viewsonic V2770. Statistically, one of them should be good, QC is by no means perfect on either, but FAR better than the U2713HM.
The LG appealed because I liked the design more, has a good OSD and if I can make use of it, PiP/split screen sounds awesome. Also, if I like the colours, it should have a better contrast than the Viewsonic.
The Viewsonic is slightly cheaper, gives more orientations of the screen (side to side - Although the U2713HM had by far the best stand which I'm sad to see go) and supposedly has a good response time. This is something that worries me about the LG. The Dell was already pushing it. While BF3 was fine (thank God, it's my favourite and by far most played FPS), I REALLY felt the lag in Counter Strike GO and Counter Strike Source. I think given enough time I could adapt but it really hit me in the first instance.
If I were you my friend, send the monitor back, get a refund and try what I am. You'll have to pay more, but it's not worth spending years to get a good screen.
EDIT:
So, I just received my LG monitor and initial impressions are good. The QC appears to be perfect in terms of pixels, the matte coating is literally perfect and the build quality is pretty nice. People who have said about colours certainly aren't lying, if you don't like over saturated colours, then this display probably isn't for you, but I happen to be a fan of them, although I need to adjust the colours so that whites appear more... white. As for PWM, I'm not noticing anything yet, certainly not seeing any flickering of any sort at any point and I've been REALLY looking for it. I'm not sure yet but my eyes to feel a little strange looking at the display, much like they do looking at a CRT, I'm just hoping it's me being tired XD As for actual quality though, the backlight is no issue, I think it may just depend on the user and whether or not their eyes are happy with it or not.
I now need to check for backlight bleeding (Don't think that'll be an issue with this, although IPS glow is pretty crazy) and response times, response times are what worry me the most, but we'll see.
Last edited: