Got a B grade AMD R9 295X2 causing crashing

campbellh24 · 12 Nov 2014 at 11:58

Just got a B grade AMD R9 295X2. Everything seemed of at first but as soon as i try to fire up the uni engine Vally benchmark or any other 3d application my whole system locks up and i have to do a hard reset. I have the latest drivers and tried uninstalling them then re installing them. I tried shuffling the card to different pci slots,I have a evga super nova g2 1600 watt psu and msi z97 xpower ac motherboard, i had planned on running tri fire with my r9 290x i have and my system is complety fine with just that card in, i'm also using genuine 8 pin pcie connectors and have even tried plugging in my motherboards pci supplemental connector. Any help you can give me would be greatly appreciated because i don't want to send this back as their was only 1 in stock. thanks

Mr Paul · 12 Nov 2014 at 12:06

Try the 295X2 on it's own at lower clocks and see if Heaven works.

If it does then you may have a card that is not stable at stock clocks.

campbellh24 · 12 Nov 2014 at 12:08

Mr Paul said:
Try the 295X2 on it's own at lower clocks and see if Heaven works.

If it does then you may have a card that is not stable at stock clocks.

i tried it at 700mhz no dice

Gibbo · 12 Nov 2014 at 12:13

When it crashes does the screen just go blank or system powers or just dump back to desktop?

campbellh24 · 12 Nov 2014 at 12:14

ok just tried putting the core and memory as low as they will go and the power limit and voltage as high as they will go and still crashing. this is a b grade card that means it must have been working at some point their is dust on the radiator is their something i'm missing.

Ayahuasca · 12 Nov 2014 at 12:16

Sounds like it's a duff one.

Tonester0011 · 12 Nov 2014 at 12:43

Tried resetting your overclocks and run @stock?

campbellh24 · 12 Nov 2014 at 13:36

yeah tried that

Panos · 12 Nov 2014 at 13:40

Show us a pic of the card and especially radiator position inside your case.

campbellh24 · 12 Nov 2014 at 13:50

How do you post pictures? also i haven't mounted the radiator yet, there is no mouting points in my case (nzxt phantom) so later i'm going to mod case and remove the drive cage and mout it on the side of my side panel. so in the mean time the radiator is just lying outside my case on the desk getto style until then, i wanted to test the card before i went to all the trouble.

Gibbo · 12 Nov 2014 at 13:56

What is the PSU?

campbellh24 · 12 Nov 2014 at 13:57

Gibbo said:
What is the PSU?

evga super nova g2 1600 watt psu

Neil79 · 12 Nov 2014 at 13:58

That sounds very much like what was happening with the recent 280X purchase and had to return it as faulty

campbellh24 · 12 Nov 2014 at 14:00

Neil79 said:
That sounds very much like what was happening with the recent 280X purchase and had to return it as faulty

yeah looks like thats what i'll have to do

Gibbo · 12 Nov 2014 at 14:05

campbellh24 said:
evga super nova g2 1600 watt psu

More than capable!

Must be a duff card, assume you've done a fresh OS install and latest drivers installed and temps are not exceeding say 75c under-load?

Azrael1 · 12 Nov 2014 at 14:14

Gibbo said:
More than capable!

Must be a duff card, assume you've done a fresh OS install and latest drivers installed and temps are not exceeding say 75c under-load?

Never under estimate what a fresh installed OS fixes. I had windows 8 when it first came out and then updated it to 8.1. In the mean time had various graphics cards / sound cards / peripherals /software apps. This meant a lot of drivers etc. Then 8.1 and then a lot of things didnt work properly.

Had some weird issues which once I installed a fresh copy of windows 8.1 it all fixed. Everything snappier and less bloatware etc.

campbellh24 · 12 Nov 2014 at 14:15

Gibbo said:
More than capable!

Must be a duff card, assume you've done a fresh OS install and latest drivers installed and temps are not exceeding say 75c under-load?

running win 7 64 bit, latest drivers, can't put card under load because the whole system locks up when launching a 3d application but idle temps seem fine

campbellh24 · 12 Nov 2014 at 14:21

my os install is quite recent so its not really clogged up.... i think plus its a lot of hassle

Neil79 · 12 Nov 2014 at 14:21

campbellh24 said:
running win 7 64 bit, latest drivers, can't put card under load because the whole system locks up when launching a 3d application but idle temps seem fine

Just what my MM purchase did

Was fine in Windows, but any gaming whatsoever and it would lock up!

My own card works fine, played 3hrs of Skyrim last night

IceShock · 12 Nov 2014 at 14:47

Try uninstalling drivers, all afterburner or overclocking programs, run driver sweeper, then fresh install of drivers only and try it, if that doesn't work, do you have a spare drive you can quickly install a fresh copy of windows on, or even a old version of windows if you have one spare like vista? then install drivers and something 3d like heaven benchmark, give it a test just to rule out any possible driver conflicts etc.

Edit: also might be worth setting your motherboard bios back to stock, also are you using the latest motherboard bios? some times motherboard bios's need updating to work with the latest graphics cards.