Samsung Magician - This Drive Is Not Supported

Marzipanogram · 7 Dec 2018 at 18:38

Whenever I install and run either v5.21 or v5.3 (or v4.95) on two newly installed 970 EVO NVME drives, I always get a "This drive is not supported" message.

Is there any point looking for a solution to fix this or is it a waste of time installing the software?
Is it just a glorified Firmware Update checker?

Thank you.

Jamin280672 · 9 Dec 2018 at 08:55

Marzipanogram said:
Whenever I install and run either v5.21 or v5.3 (or v4.95) on two newly installed 970 EVO NVME drives, I always get a "This drive is not supported" message.

Is there any point looking for a solution to fix this or is it a waste of time installing the software?
Is it just a glorified Firmware Update checker?

Thank you.

Have you installed the Samsung nvme driver ?

I dont really bother with Magican, just install it every couple of months to check for firmware updates as its the only way to do it now, then remove it again, it serves no purpose.

Marzipanogram · 9 Dec 2018 at 09:38

Jamin280672 said:
Have you installed the Samsung nvme driver ?

I dont really bother with Magican, just install it every couple of months to check for firmware updates as its the only way to do it now, then remove it again, it serves no purpose.

Thanks for the help.
Yes, I've installed the NVME driver.
OK, I'll uninstall it.

Isn't it possible to check for FW updates via Samsung website?
It does/did list FW updates for SSD's etc.

Jamin280672 · 9 Dec 2018 at 09:56

Marzipanogram said:
Thanks for the help.
Yes, I've installed the NVME driver.
OK, I'll uninstall it.

Isn't it possible to check for FW updates via Samsung website?
It does/did list FW updates for SSD's etc.

No, you used to be able to do it like that, I dont think you can anymore, magican appears to be the only way.

Marzipanogram · 9 Dec 2018 at 10:16

Jamin280672 said:
No, you used to be able to do it like that, I dont think you can anymore, magican appears to be the only way.

Thanks for the confirmation.