Been quite a few years since I bought broadband in the UK.
Looking for general advice and recommendations. My place has potential for Gfast (110Mbps ish), standard FTTC (something like 75Mbps) and potentially Virgin Media.
I've essentially vetoed the Virgin Media option as I couldn't even get through to their sales team on the phone. Automated message suggested I go online but when I go online they can't give an answer and it asks me to give details and they'll call. Eventually a guy called and he seemed honestly clueless as to whether I can get it. One house on the road definitely can but he's unsure about mine. He even asked me if I saw a Virgin Media van in the area recently as that would indicate it's serviceable He said he'd call back but never did.
I'm looking for fairly fast setup. It looks like Gfast will require an engineer out while standard FTTC option would be activated within 10-14 days. Gfast options from EE and Talktalk suggest earliest 15th June BT can't even offer me Gfast at the moment.
I asked Talktalk if I could get the £26 package of standard FTTC and then upgrade later on live chat (with no extra charge besides the £2 extra per month for Gfast). They agreed but couldn't provide any official terms and I'm reluctant to get stuck in existing customer upgrade prices.
I think for the moment I'm resigning to tethering on giffgaff for next few days and hope that Openreach start opening back up properly sometime soon.
Are there any obvious options I'm missing?
Looking for general advice and recommendations. My place has potential for Gfast (110Mbps ish), standard FTTC (something like 75Mbps) and potentially Virgin Media.
I've essentially vetoed the Virgin Media option as I couldn't even get through to their sales team on the phone. Automated message suggested I go online but when I go online they can't give an answer and it asks me to give details and they'll call. Eventually a guy called and he seemed honestly clueless as to whether I can get it. One house on the road definitely can but he's unsure about mine. He even asked me if I saw a Virgin Media van in the area recently as that would indicate it's serviceable He said he'd call back but never did.
I'm looking for fairly fast setup. It looks like Gfast will require an engineer out while standard FTTC option would be activated within 10-14 days. Gfast options from EE and Talktalk suggest earliest 15th June BT can't even offer me Gfast at the moment.
I asked Talktalk if I could get the £26 package of standard FTTC and then upgrade later on live chat (with no extra charge besides the £2 extra per month for Gfast). They agreed but couldn't provide any official terms and I'm reluctant to get stuck in existing customer upgrade prices.
I think for the moment I'm resigning to tethering on giffgaff for next few days and hope that Openreach start opening back up properly sometime soon.
Are there any obvious options I'm missing?