And they get pretty well compensated for what they do. I wonder if they could earn £30k+ a year elsewhere?
Ok then put the reverse on it, everyone moaning that they don't earn as much and the job is easy should apply and give it a go.
If they are so much smarter and could ace the job, go earn yourself an easy 30k at BA or £25-27k at somewhere like easyjet.
It wouldn't suit me because I hate people, people irritate me and dealing with them would end in a mess, but I'm sure there are plenty of people on here that are great with dealing with the general public and would like an easy 30k?