5770 Vapor-x No image displayed!

FrankDaTank · 28 May 2010 at 19:45

Hi guys. I have built a new rig recently, and after a few frustrating moments the pc now boots. Anyway, the problem I am having at the minute is with the graphics card.

I have onboard graphics which work fine, but I have a 5770 vapor-x in my machine which wont do anything at the minute. With the onboard graphics it boots into windows (vga used), however with a VGA-DVI adapter plugged into the DVI on the 5770 I get nothing on the screen! As far as I can tell the screen is recieving a signal but it just stays black. Windows will load as i can hear it, but no display!

The card is installed into the blue (recommended) slot on the motherboard, and I have tried it in the other grey slot. I get the same result in each. I also recieved a VGA card (thingy) which is mean to go into the unused slot. I have tried booting with/without it in, in either slots.

I have went into the bios and searched for a way to turn off the onboard graphics but there is no option for that, just a setting to change the order of GPU. I have tried all the different combos for that and still nothing.

Sorry for the long post but I wanted to give you as much information as possible as to what I have tried. The following is my setup:

Motherboard:
Asus M4A89GTD PRO/USB3 AMD 890GX

CPU:
AMD Phenom II x4 Quad 955 Black Edition (AM3)

RAM:
OCZ Low Voltage 2x2GB DDR3 Dual Channel PC3-12800C9 1600Mhz
One stick removed as it wouldn't boot with both.(think its faulty)

Graphics:
ATI HD 5770 Vapor-x

Optical Drive:
Sony optiarc AD-72415

Cooling:
Arctic Cooling freezer 7 PRO REV 2

Case:
Thermaltake VL10001 Element G

PSU:
OCZ ModxStream 600w
8-pin PSU extension cable 25cm

Hard Drive:
Samsung SpinPoint F3 1TB

Thanks so much for any help in advance. This is the only thing i need to get going for my rig to be finished. Thanks, Frank!

BigBruiserAl · 28 May 2010 at 20:17

Duff vga-dvi connector? try both dvi out put on the 5770?

FrankDaTank · 28 May 2010 at 20:42

Hey thanks for the reply. I thought about that but i have tried it with hdmi too from the gpu and still the same result. i will try and find another dvi cable to see if that helps or not.

I should also mention that when i boot into wondows there is no 5770 listed in the device manager atall. So I am still stumped as to the solution. Thanks

I got another dvi cable and will try that when i get home from work, see if it makes a differece. I will post when i know.

FrankDaTank · 29 May 2010 at 12:00

Hey guys thanks for all your help, and sorry to bump my own thread, but i am having no luck with this card to get a display. Could anyone even tell me how they would go about installing this card on a new rig with onboard graphics already installed.

THANKS

egnshane · 29 May 2010 at 12:13

On my asus board I set the order to pci first, you have put the power lead in correctly? Is the fan spinning on the card?

FrankDaTank · 29 May 2010 at 13:57

I had the power cable in correctly, the one that came with it. I have replace that with a pcie cable that came with the power supply aswell. On my board it gives me the option to have pci first too buit as I say i get no image. the screen looks like its on standby. Do you have the VGA Card thingy(cant remember the name of it) in the other pcie slot?

I am sure i have tried every combination, and nothing, but im new to this (first build) so may have missed something.
Yes the fan is spinning and the blue light is on.

Any more ideas welcome. Cheers for the help.

TaKeN · 29 May 2010 at 14:01

Sounds odd!

Got another pc you could test the card in?

egnshane · 29 May 2010 at 20:16

Whats in the other pci e slot? you lost me with that, the card takes 2 spaces.

You have plugged your monitor into the graphics card and not the onboard (sorry if this seems stupid)

FrankDaTank · 30 May 2010 at 18:17

Hey sorry for not replying quicker, but I got a card, think its called a VGA switch card. I am not sure really but it seems to indicate that if I have to have it in the empty (grey) pcie slot if I am using a PCIe graphics card in the other blue slot.
I hav plugged the monitor into the graphics card, and as i said I get no image, but the onboard works.
Should windows at least not pick up the card in Device manager, as it's not in there.

Thanks for the help!

dragy2k · 30 May 2010 at 18:27

this is from the asus forums , hope it helps .
http://vip.asus.com/forum/view.aspx...d_id=1&model=M2N-VM+DH&page=1&SLanguage=en-us.

talks of removing the onboard device from the device manager , in the bios have you changed the priority for pci to pci-e ??

or updated the bios to latest ?

Fatboy · 30 May 2010 at 18:33

Are you getting any beeps when you post ?

FrankDaTank · 31 May 2010 at 20:01

Hey yeah im getting a beep but just the usual, none that indicate theres a problem. Its really odd. I dont think theres a problem with the card as its fan is spinning and the blue "S" is lit up. Should it atleast not be detected under windows? It's not in device manager.

I have the bios to boot display order PCI first. I have run out of ideas, please help if you have any suggestions. Thanks.

Fatboy · 31 May 2010 at 20:50

So you are actually getting a display on boot just when it gets to windows ? Is it a fresh install ? What OS are you using ?

FrankDaTank · 31 May 2010 at 21:41

Hey thanks for the reply. I am only and have ever only got a display with the onboard graphics. Im using win7x64. As stated above this is a brand new rig as of last week. And so its a fresh install of win 7. The pc boots up fine no matter what all the time, but whenever I have the 5770 connected via dvi or hdmi the screen does nothing. I get no display. Its as if the tv is on standby.

I havent gotten a prompt to install the card or is it even showing up in device manager. I am at whits end with this and if theres nothing more to try i fear the card is dead. But as i mentioned All fans/lights are going.

Orcvader · 1 Jun 2010 at 00:29

For some reason it sounds like the card is not even connected to the mobo properly... Try reseating it or another PCI-E slot?
EDIT: re read your post, nevermind. So you get a display with the onboard VGA with the card connected?

FrankDaTank · 1 Jun 2010 at 15:17

Hey, yeah I have had the card in and out of both of the pci-e slots and it feels and looks like it is in properly. Yes I do have a display with the onboard graphics through a vga cable, when the card is installed to either of the pci-e slots, so I installed win 7x64 to see if I could locate the card and install it manually.

The fact it doesnt display anything or be recognised leads me to think the card is faulty. But as mentioned before light is on and fan spins.

egnshane · 2 Jun 2010 at 02:39

It does seem that you have a fault, I have never had many issues before. Although it is finding what is faulty. could be PSU, mobo or the card. Have you got any other graphics cards you could try. Or a different PC to try your card in?

Orcvader · 2 Jun 2010 at 11:40

The onboard VGA should disable itself if you have the card connected. Does sound like a faulty card...

Alfie · 2 Jun 2010 at 13:46

You need to test it in another PC as if you send it back to the reseller they may test it and charge you a fair bit of cash if they find no fault (even if they are wrong sometimes)

Where do you live? might be someone on here that can help you if they live locally.

FrankDaTank · 3 Jun 2010 at 17:06

Hey sorry I haven't been on, but I finally got two other computers to test the card in and I got the same result as with my PC. I also treid a friends card in the PCI-E slot and when i booted it up I had a display straight away. Can anyone help me with this RMA thing, what is it, and how do I do it? Lol im new to this.