A month? Wow, way to jump down their neck. Thing is RMA can take more than that for simple things, why did you go directly too them? Have you not tried going to the location you posted the monitor too? Ohwait that may be too simple
Their quoted MAXIMUM time to resolve is 30 days and they've not once replied to my email inquiries asking for an update.
If it was going to take longer then fine, I have no problem with that as long as they let me know. I am completely in the dark.
I went directly to them because Overclockers told me to . . . and as a result Overclockers say they can't help me. The only help Overclockers could give me was to advise that I take legal action and inform Trading Standards.
It shouldn't be down to the customer to chase the repair/replacement of faulty goods.
It's all very well being a smart arse but I have been unable to get a phone number for Hazro (even Overclockers claim they don't have one) and the place the screen was returned to is not anywhere near local and, by Hazros own admission, is just a 3rd party handler.
"Ohwait that may be too simple
" If only ...