DOA graphics card?

Dfrench95 · 7 May 2016 at 15:59

So I've just received my gtx 980ti in the post (also upgraded my psu to a 1050w). I've removed the drivers for the old gpu, installed the new GPU and the computer won't post (tried it without the GPU and it boots fine. And it works with my old GPU). Is the card DOA or am I missing something? I've tried switching between them multiple times so I'm sure all card must be seated and all cables connected properly. Any pointers?

djtoltec · 7 May 2016 at 15:59

Something simple like power connectors for your card not seated properly?

TrojanWhore · 7 May 2016 at 16:12

what motherboard? could be that it needs a bios update to recognise it

Dfrench95 · 7 May 2016 at 16:12

It could be. I'm about to try different cables just in case the ones I'm using a faulty

Rannoch · 7 May 2016 at 16:13

+1 bios check.

Dfrench95 · 7 May 2016 at 16:20

I think it's a Gigabyte B85M-DS3H-A will need to check when I get home

Dfrench95 · 7 May 2016 at 16:46

Yup, so there is a bios update (missed quite a few of them by the looks of it) I hope this works

DazQ87 · 7 May 2016 at 16:53

It's quite common to have to update the BIOS to support more video cards, I have had this happen at least twice in the past 5 years. Should be ok.

Dfrench95 · 7 May 2016 at 17:01

Ok so bios has updated and still nothing. Anything else I might be missing?

Dfrench95 · 7 May 2016 at 17:29

Just had the thing booting (without connecting the GPU to power) after tinkering with bios settings. Powered down to attach it to the power and connect the monitor and keyboard and now back to no power. Guess that means the GPU isn't dead after all

Dfrench95 · 7 May 2016 at 17:35

And now no life at all (even with the old card installed) new I should have just taken it to a shop to get installed

Quartz · 7 May 2016 at 17:39

Reset the CMOS. No overclocks, no funny business.

Dfrench95 · 7 May 2016 at 18:45

Computer now powers on with the new GPU seated (without being connected to PSU) message on screen asking to power down & connect the PCI e cables (which I have done) and now it doesn't power again. Have I not cleared the cmos properly?

queamin · 7 May 2016 at 18:47

Try different 8 pin connectors? if you have more than the card needs try changing them about?.

Quartz · 7 May 2016 at 18:50

What is the new PSU? What was the old one? Have you tried with the old PSU?

maonayze · 7 May 2016 at 18:51

Try legacy graphics support (or something like that) in the Bios. It worked for me when I had a 280X on my Gigabyte board. Can you try card in another machine? If card is borked get your money back and wait for 1070/1080.

Dfrench95 · 7 May 2016 at 18:53

The new one is XFX XTR 1050w. The old one was a corsair cx600m (there isn't enough 4 pins on it)

queamin · 7 May 2016 at 18:55

But there will be enough to power up motherboard and a ssd and the 980ti, you don't need all your hard drives to test just the os drive.

queamin · 7 May 2016 at 18:56

4 pins are fan headers? I thought you meant power connectors.

Dfrench95 · 7 May 2016 at 19:53

Just tried the old psu and the same thing is happening as at the beginning of the thread