*** The Samsung Galaxy Note 7 Thread ***

[danielanthony]

My collection was scheduled for today; they didn't bother turning up.

I'll be filling out the chargeback forms this week.

 

[Cosimo]

Email received from Samsung

Same here but it doesn't say anything about shipping nor does the Samsung site but Expansis shows:

Ready to ship
Explanation: This order has completed processing and is waiting to be packed and shipped.

EDIT shipped!

 

[pinkpound]

Same here but it doesn't say anything about shipping nor does the Samsung site but Expansis shows:



EDIT shipped!

"You are stop number 2"

Makes a change from number 79 or 98 like last time

 

[Kappa]

Cosimo did you have to give back your GearVR too?

 

[pinkpound]

Cosimo did you have to give back your GearVR too?

I didn't ..Samsung said its a "free gift" so keep it . I asked on 3 separate calls to be sure

*edit .. you can also keep the free "accessory" case/bag ..oh joy

 

[Cosimo]

Cosimo did you have to give back your GearVR too?

It and the bag are yours to keep.

 

[Cosimo]

"You are stop number 2"

Makes a change from number 79 or 98 like last time

You are stop number 100... between 15:52 and 16:52..

 

[Zaim]

Samsung UK have refused to re-reimburse me for a Screen protector I purchased to use with the phone, It was only £6.99 but its the principal.

 

[mdovey]

I don't know how effective this really is, but I came across this link:

http://www.samsung.com/uk/support/usefulLinks/emailtheceo.html

Matthew

 

[pinkpound]

You are stop number 100... between 15:52 and 16:52..

Got mine @ 08:59 ..all setup working fine ...preferred the Note 7 UI and of course the colour and size

 

[Cosimo]

Got mine @ 08:59 ..all setup working fine ...preferred the Note 7 UI and of course the colour and size

Your driver is on the way to stop number 88... So it will be earlier.

 

[Biffa]

Had to go into cpw and get them to call Vodafone to prove I had handed the device over before VF would set mm you account to upgrade enabled. Till then they had put me back on a 2y contract at a cost of 38.50 a month. Now apparently I can switch to SIM only.

Going to hunt down a OP3 TODAY at O2 and do the refresh fandango.

 

[Biffa]

And done... now to pay off the phone and cancel the contract.

 

[Cosimo]

S7E has arrived and this one wanted to collect a phone. Told him his mate took two yesterday.

 

[Mujja]

Going to hunt down a OP3 TODAY at O2 and do the refresh fandango.

Is there a good refresh deal?

 

[Biffa]

So the refresh deal just means you can pay off the phone and cancel the contract. Seeing as you can't get the phone on PAYG thats the only way to get it without being stuck with O2

 

[pinkpound]

So the refresh deal just means you can pay off the phone and cancel the contract. Seeing as you can't get the phone on PAYG thats the only way to get it without being stuck with O2

Quite common ...seen few threads on hukd about o2 and cancelling contract and paying phone off

 

[delpy8]

Samsung UK have refused to re-reimburse me for a Screen protector I purchased to use with the phone, It was only £6.99 but its the principal.

I've gone through resolver with my complaint with getting a refund for accessories, Samsung have asked for proof of purchase so will see what they say not hopeful

 

[pinkpound]

I've gone through resolver with my complaint with getting a refund for accessories, Samsung have asked for proof of purchase so will see what they say not hopeful

I bought the official screen protectors from mobile fun I should invoice sammy for them + they were crap

 

[Danger Phoenix]

Samsung replied to my Resolver saying that they will not reimburse anything not purchased from them and that I can keep the Gear VR as a gesture of good will.

Obviously I was going to keep that anyway

In their reply they also said I need to turn the phone boxed etc in order to get a refund... fat chance that is happening. Let's see what Amex have to say