Galaxy S6 Recent software upgrade - now getting constant error message

stoofa · 24 Jun 2017 at 16:40

My Galaxy 6 recently had a software update applied.
So it's running Android 7.0, 1 May 2017 Security Patch level

I am now constantly getting the "Device Maintenance" pop up with the message "Fix performance issues".
When I tap on this I get the following:

Close apps causing performance issues?

com.google.android.gm is causing performance issues that could drain your battery or cause other apps to run slowly.
Cancel Close App

Whichever I chose, give it maybe 30 minutes or an hour and I'll get the same pop-up. Another day I won't see it at all, but I usually see this daily and quite often multiple times a day.
All started after the latest update, which I will assume was the May security patch.

Anyone have any ideas what might be occurring?

Big Elf · 24 Jun 2017 at 19:55

Did you clear the Partition Cache after the update? If that doesn't fix it a reset might.

TheVoice · 24 Jun 2017 at 20:00

That's the Gmail app, try uninstalling it and installing it again.

stoofa · 26 Jun 2017 at 10:41

Looks like I'm going to have to do a reset.
Cannot remove the Gmail app - I can remove all the updates for the app, which I've done. Also cleared all the cache for it etc.
However still receiving the pop-up on a regular basis.
Meh

ThePainBarrier · 29 Jun 2017 at 17:23

I have an S6 Edge and had the same update on Monday. Now my phone randomly freezes and resets.
Been trouble free until then

ThePainBarrier · 30 Jun 2017 at 09:13

Two more people at work now have the same issue. Hopefully a fix will get released.

ThePainBarrier · 1 Jul 2017 at 08:10

And had some more updates yesterday and no crash since. Hopefully all fixed now.

Sally Sampson · 13 Jul 2017 at 23:24

I am having the same problem - nothing I do works. As you said it started after the updates. I haven't gotten any new updates. Did you resolve this issue?

ThePainBarrier · 14 Jul 2017 at 06:37

Sally Sampson said:
I am having the same problem - nothing I do works. As you said it started after the updates. I haven't gotten any new updates. Did you resolve this issue?

it's better than it was. Now randomly crashes when bluetooth head phones (or my car) connects/disconnects to it. Going to try clearing cache again this weekend.

Also found this link:

http://thedroidguy.com/2017/05/sams...d-nougat-update-troubleshooting-guide-1072926

deuse · 14 Jul 2017 at 08:29

I don't have problems like that on my S6 edge+. It's connected to my Gear S3 most of the time via Bluetooth.

tiffanys · 14 Jul 2017 at 16:28

never update samsung devices.