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Hey people,
I bought an AMD Radeon RX 460 2GB card a while back to play the ME:A Early access thingie and the game used to lock up and crash after a few minutes of play. I put it down to either the game being a little buggy, or the fact that my card upgrade only pulled me up to the minimum specs required and it was struggling. I then didn't play any PC games for a couple of months and then a few weeks ago I wanted to play Cities: Skylines. I booted it up and played for around half an hour before the game hung for a short time and crashed. I don't honestly remember quite how that crash went down. I hadn't saved so just forgot it. I then bought Darkest Dungeon last week and now that extremely consistently locks up within 30 seconds of loading a game up. I can't figure out the cause. Like I've said some games have run fine for a short time and then crashed. Darkest Dungeon is so bad I can barely get a combat input done before it crashes, and a few other games seem to run fine indefinitely. Shovel Knight hasn't crashed and Dolphin Emulator, which feels like it should be the most likely to kill my GPU runs fine for hours on end.
Every time what seems to happen is the game locks up, but the audio continues unfussed. after about 5 seconds of lock my monitor goes black for a second, all the while the game audio continues like nothing has happened, and then my monitor wakes back up and I can no longer see the game. The game's custom cursor remains and I can't shift window focus away from the game. Full screen games turn transparent so I can see my desktop and any open windows behind the game, but can't interact with them as window focus is stuck on the invisible game. I tried running windowed and all that happens instead is the whole game window goes white after the monitor goes off and on. The music keeps playing as if the game is still running fine. I get no error messages and if I can close the game (If the Task manager isn't stuck behind the game) my PC continues as normal with the only weird thing being that if I try to open Radeon settings panel it crashes straight away first time and then opens normally the next time I open it.
As I said, i was playing darkest dungeon, which isn't exactly GPU intensive, but I monitored my power and temperature levels via the AMD GPU monitoring program and it all looks normal. I tried limiting the clock and the power usage on the card as much as the program allows to see if running the card further from maximum output helps but it makes no difference.
I have emailed back and forth with AMD and they have gone through my DXDIAG files and suggested using a program to remove all graphics drivers and reinstall them, which I have done to no avail. They are now suggesting pulling the card and testing it in a PC I know works, but I don't have another PC to test it in. They have suggested taking it to a PC repair shop and getting them to test the card, but I thought i'd ask on here first to see if any of you lovely experts have any insight or suggestions. It really feels like specifically a graphics driver issue, since the games don't actually seem to be crashing, as the sound keeps playing, it's just that I can't see them. I don't know if Darkest Dungeon runs on an engine that is causing the issue, or what :/
I don't know what info you might need, but like I said, it's an AMD Radeon RX 460 2Gb card, and my mobo is a gigabyte x58a-ud3r. Windows 10 Home 64-bit, Intel i7 930 2.80GHz overclocked to 4.01GHz, 12 GB DDR3 RAM. Windows is up to date and the Display drivers are at the current recommended version.
Thanks peeps!
I bought an AMD Radeon RX 460 2GB card a while back to play the ME:A Early access thingie and the game used to lock up and crash after a few minutes of play. I put it down to either the game being a little buggy, or the fact that my card upgrade only pulled me up to the minimum specs required and it was struggling. I then didn't play any PC games for a couple of months and then a few weeks ago I wanted to play Cities: Skylines. I booted it up and played for around half an hour before the game hung for a short time and crashed. I don't honestly remember quite how that crash went down. I hadn't saved so just forgot it. I then bought Darkest Dungeon last week and now that extremely consistently locks up within 30 seconds of loading a game up. I can't figure out the cause. Like I've said some games have run fine for a short time and then crashed. Darkest Dungeon is so bad I can barely get a combat input done before it crashes, and a few other games seem to run fine indefinitely. Shovel Knight hasn't crashed and Dolphin Emulator, which feels like it should be the most likely to kill my GPU runs fine for hours on end.
Every time what seems to happen is the game locks up, but the audio continues unfussed. after about 5 seconds of lock my monitor goes black for a second, all the while the game audio continues like nothing has happened, and then my monitor wakes back up and I can no longer see the game. The game's custom cursor remains and I can't shift window focus away from the game. Full screen games turn transparent so I can see my desktop and any open windows behind the game, but can't interact with them as window focus is stuck on the invisible game. I tried running windowed and all that happens instead is the whole game window goes white after the monitor goes off and on. The music keeps playing as if the game is still running fine. I get no error messages and if I can close the game (If the Task manager isn't stuck behind the game) my PC continues as normal with the only weird thing being that if I try to open Radeon settings panel it crashes straight away first time and then opens normally the next time I open it.
As I said, i was playing darkest dungeon, which isn't exactly GPU intensive, but I monitored my power and temperature levels via the AMD GPU monitoring program and it all looks normal. I tried limiting the clock and the power usage on the card as much as the program allows to see if running the card further from maximum output helps but it makes no difference.
I have emailed back and forth with AMD and they have gone through my DXDIAG files and suggested using a program to remove all graphics drivers and reinstall them, which I have done to no avail. They are now suggesting pulling the card and testing it in a PC I know works, but I don't have another PC to test it in. They have suggested taking it to a PC repair shop and getting them to test the card, but I thought i'd ask on here first to see if any of you lovely experts have any insight or suggestions. It really feels like specifically a graphics driver issue, since the games don't actually seem to be crashing, as the sound keeps playing, it's just that I can't see them. I don't know if Darkest Dungeon runs on an engine that is causing the issue, or what :/
I don't know what info you might need, but like I said, it's an AMD Radeon RX 460 2Gb card, and my mobo is a gigabyte x58a-ud3r. Windows 10 Home 64-bit, Intel i7 930 2.80GHz overclocked to 4.01GHz, 12 GB DDR3 RAM. Windows is up to date and the Display drivers are at the current recommended version.
Thanks peeps!
