Associate
Took 5hrs to sort out my payment issue after the apple pay payment was declined this morning. Halifax didn't block my transaction when I checked either.
When I was finally able to update the card manually on the website it kept failing saying not authorised no matter how I tried. Tried contacting apple via the phone but they were so busy I couldn't even get in the queue, and even the web chat kept saying they were full.
Finally able to schedule a call via the support app and I had a nice person call me from Texas.
Explained everything and I gave him my card details and the payment went through first time perfectly. What a bloody nightmare to sort out. Still scheduled for a 3rd November though and it's preparing for dispatch so all is well
When I was finally able to update the card manually on the website it kept failing saying not authorised no matter how I tried. Tried contacting apple via the phone but they were so busy I couldn't even get in the queue, and even the web chat kept saying they were full.
Finally able to schedule a call via the support app and I had a nice person call me from Texas.
Explained everything and I gave him my card details and the payment went through first time perfectly. What a bloody nightmare to sort out. Still scheduled for a 3rd November though and it's preparing for dispatch so all is well