Can't boot after new GPU!

chrizzlephaa · 2 Jan 2018 at 15:09

Hi Guys! Happy new year!

I wondered if I could get your help, I installed a new GPU after using onboard graphics, and since, if the HDMI is plugged into the card, the PC wont boot- it just beeps to indicate a video fault.

I've installed the drivers etc for the new card, disabled the onboard graphics in device manager, and checked BIOS settings (legacy HW enabled and set PEG) but still having issues.

If I boot the PC up and change the HDMI to the card it works fine. The issue is just booting!

Can anyone here help?

Many thanks

Chris

EDIT:

Prolly worth adding specs!

Operating System
Windows 10 Home 64-bit
CPU
AMD A8-5500
Trinity 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Motherboard
MEDION MS-7800 (P0)
Graphics
C24F390 (1920x1080@64Hz)
ATI AMD Radeon HD 7560D (MSI)
1024MB ATI AMD Radeon HD 7700 Series (Sapphire/PCPartner)
CrossFire Disabled
Storage
931GB Seagate ST1000DM003-1CH162 (SATA)
Optical Drives
TSSTcorp CDDVDW SH-216BB SATA CdRom Device
Audio
Realtek High Definition Audio

jigger · 3 Jan 2018 at 15:15

Is the on board graphics turned off in the BIOS?

Supernova · 3 Jan 2018 at 15:17

Have you got another PCI express slot on the motherboard you can try?

Lokken86 · 3 Jan 2018 at 16:18

Updated motherboard bios?

jigger · 3 Jan 2018 at 16:22

The slot seems to be working fine after booting. It's probably just Windows 10 just having a fit on start up. Can't initialize advertising.

Supernova · 3 Jan 2018 at 16:44

Yea but computers do unexplained things sometimes. If you have another slot i would at least have a go in the other one to see if it posts.

Gav_881 · 3 Jan 2018 at 16:52

Check if you have legacy/UEFI boot enabled, different cards like different settings

jigger · 3 Jan 2018 at 17:19

It might be setting like PIC-E = VGA or Boot from PCI-E to disable the on board graphics.

AthlonXP1800 · 3 Jan 2018 at 17:33

MEDION MS-7800 latest BIOS is 2.09.

https://www.medion.com/gb/service/_lightbox/treiber.php?stxt=MEDION+MS-7800

To find out what BIOS version your motherboard current use, press or click Windows button and type msinfo then click System Information app and you will find BIOS Version/Date on list.

chrizzlephaa · 7 Jan 2018 at 14:12

Thanks for the replies!

jigger said:
Is the on board graphics turned off in the BIOS?

No option that I could find specifically, only setting PEG/IGD (obviously I've set PEG)

MSTRBKR said:
Have you got another PCI express slot on the motherboard you can try?

Only one PCI

Lokken86 said:
Updated motherboard bios?

Well I've tried, I used the link AthlonXP1800 provided before I'd posted here. It ran a cmd box and appeared to work however after booting to BIOS the version date appeared to remain the same :/ Maybe I did it wrong!

Here is the msinfo:

As you can see Device Encryption Support is showing a fail. Could this be the problem?

Gav_881 said:
Check if you have legacy/UEFI boot enabled, different cards like different settings

Will check this!

Thanks again for the help guys! I really appreciate it!

AthlonXP1800 · 7 Jan 2018 at 22:15

chrizzlephaa said:
Thanks for the replies!

No option that I could find specifically, only setting PEG/IGD (obviously I've set PEG)

Only one PCI

Well I've tried, I used the link AthlonXP1800 provided before I'd posted here. It ran a cmd box and appeared to work however after booting to BIOS the version date appeared to remain the same :/ Maybe I did it wrong!

Here is the msinfo:

As you can see Device Encryption Support is showing a fail. Could this be the problem?

Will check this!

Thanks again for the help guys! I really appreciate it!

I cant clicked the picture to zoom in to see full picture, checked post source and managed found the direct link. Arrgghh cant believed photobucket is much worse now with so many popups with sponsored adverts, sponsored links and videos, I had to closed all popups to see your picture but I still cant zoom in with direct link. I cant recommend use photobucket to upload images and videos so I recommend you upload to imgur.com instead and imgur do not use popups.

Look like you will need to run bio7800w8 as administrator and it should run properly to flash your BIOS to latest version 2.09.

You say motherboard has 1 PCI slot??? :confused:

I found a picture of MEDION MS-7800 motherboard, it has 1 PCI Express x16 slot and 2 PCI Express x1 slots so it do not have a PCI slot. MSI supplied MSI MS-7800 OEM motherboards to MEDION.

rs155 · 8 Jan 2018 at 00:21

Have you plugged the power cables in for the GPU

Supernova · 8 Jan 2018 at 09:58

AthlonXP1800 said:
I cant clicked the picture to zoom in to see full picture, checked post source and managed found the direct link. Arrgghh cant believed photobucket is much worse now with so many popups with sponsored adverts, sponsored links and videos, I had to closed all popups to see your picture but I still cant zoom in with direct link. I cant recommend use photobucket to upload images and videos so I recommend you upload to imgur.com instead and imgur do not use popups.

Look like you will need to run bio7800w8 as administrator and it should run properly to flash your BIOS to latest version 2.09.

You say motherboard has 1 PCI slot???

I found a picture of MEDION MS-7800 motherboard, it has 1 PCI Express x16 slot and 2 PCI Express x1 slots so it do not have a PCI slot. MSI supplied MSI MS-7800 OEM motherboards to MEDION.

He means one PCI-E slot as I suggested he try another slot if he had it available.

Marine-RX179 · 8 Jan 2018 at 23:46

I gonna bet that it is the PSU not got enough juice for the new card together with the system.

Supernova · 9 Jan 2018 at 00:24

Marine-RX179 said:
I gonna bet that it is the PSU not got enough juice for the new card together with the system.

OP says the card works if the HDMI is plugged in after booting. That would be a very weird root cause if true, as you would expect the pc to crash when a game is loaded as well.

chrizzlephaa · 11 Jan 2018 at 09:58

MSTRBKR said:
OP says the card works if the HDMI is plugged in after booting. That would be a very weird root cause if true, as you would expect the pc to crash when a game is loaded as well.

Agreed. Games run smooth after card installed (especially compared to onboard graphics!) so wouldn't have thought power was the issue..

rs155 said:
Have you plugged the power cables in for the GPU

No extra power cables on this card bud! Or not that I can see anyway!

AthlonXP1800, I'll try running as administrator. I do get a uac pop-up when running the flash. I might try opening it through cmd with admin privileges..

Thanks again for the help guys!

jigger · 11 Jan 2018 at 15:58

I'd try and get hold of a manual for the motherboard and see if you have the option to disable the APU as the primary video out. If the BIOS has no option to disable the APU's graphics you might have a dip switch or jumper to set on the board itself.

chrizzlephaa · 12 Jan 2018 at 15:11

jigger said:
I'd try and get hold of a manual for the motherboard and see if you have the option to disable the APU as the primary video out. If the BIOS has no option to disable the APU's graphics you might have a dip switch or jumper to set on the board itself.

Couldnt find a manual, but had a look at the MOBO and couldnt see a jumper or switch of any description that looked relevant. The only jumper I could see was the BIOS reset and one for LPC debug. I'll keep hunting though.

I did power the PC up with the side panel off, and the fan on the GPU started spinning so it seems it is getting power on boot. Whether it's actually enough is a different story!

AthlonXP1800 · 13 Jan 2018 at 01:51

jigger said:
I'd try and get hold of a manual for the motherboard and see if you have the option to disable the APU as the primary video out. If the BIOS has no option to disable the APU's graphics you might have a dip switch or jumper to set on the board itself.

chrizzlephaa said:
Couldnt find a manual, but had a look at the MOBO and couldnt see a jumper or switch of any description that looked relevant. The only jumper I could see was the BIOS reset and one for LPC debug. I'll keep hunting though.

I did power the PC up with the side panel off, and the fan on the GPU started spinning so it seems it is getting power on boot. Whether it's actually enough is a different story!

I spend hours searched for manual for MS-7800 motherbaoard but it seemed did not existed, found Medion PC manuals did not contained UEFI guide all BIOS settings so I had an idea about a tool to read all settings inside UEFI file dump and found voltground thread.

http://voltground.com/haven/threads/102/

I downloaded and ran AMIBCP v4.53, opened M7800W08.209 file and looked through tons of settings found you can disabled Integrated Graphics in Main tab.

jigger · 13 Jan 2018 at 01:59

AthlonXP1800 said:
I spend hours searched for manual for MS-7800 motherbaoard but it seemed did not existed, found Medion PC manuals did not contained UEFI guide all BIOS settings so I had an idea about a tool to read all settings inside UEFI file dump and found voltground thread.

http://voltground.com/haven/threads/102/

I downloaded and ran AMIBCP v4.53, opened M7800W08.209 file and looked through tons of settings found you can disabled Integrated Graphics in Main tab.

Nice detective work TBH. Bar revision changes he should have the option.