Permabanned
Yet another huge data loss, near 6 million card details compromised! What the hell is wrong with these systems?
Dixons Carphone calls in police as customer card details are targeted but the firm says there is no evidence of fraudulent use.
08:29, UK, Wednesday 13 June 2018
Dixons Carphone operates Currys PC World and Dixons Travel stores
By James Sillars, business reporter
Dixons Carphone says it has been the victim of an "unauthorised data access" in which millions of customer bank card details were targeted.
The company said there was there was an attempt to compromise 5.9 million cards in one of its processing systems for Currys PC World and Dixons Travel stores.
It said there was currently no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.
However, it added that the company said it had notified card providers to 105,000 non-EU issued cards which did not have chip and pin technology so those customers could be immediately protected.
In addition, Dixons Carphone said 1.2 million personal data records were hacked.
It admitted non-financial personal data, such as name, address or email address, was accessed but it again insisted that it had seen no evidence of any fraud at this stage.
The breach was currently being investigated by police, it said, while regulators had also been informed.
The company's shares lost 5% of their value when trading began on Wednesday morning shortly after the disclosure.
Chief executive Alex Baldock said: "We are extremely disappointed and sorry for any upset this may cause.
"The protection of our data has to be at the heart of our business, and we've fallen short here.
"We've taken action to close off this unauthorised access and though we have currently no evidence of fraud as a result of these incidents, we are taking this extremely seriously.
"We are determined to put this right and are taking steps to do so; we promptly launched an investigation, engaged leading cyber security experts, added extra security measures to our systems and will be communicating directly
with those affected."
The hacking represents a baptism of fire for Mr Baldock, who took over after Seb James quit as chief executive in January to take the helm at Boots.
Dixons Carphone has issued a series of profit warnings since last summer amid tough trading for its mobile phone arm.
It has part-blamed a slowdown in upgrades to new handsets for financial woes which have forced the company to slim down its Carphone Warehouse operation.
The data breach could potentially leave the company open to a large fine.
Source: https://news.sky.com/story/hacking-targets-customers-of-currys-pc-world-11403182
Dixons Carphone calls in police as customer card details are targeted but the firm says there is no evidence of fraudulent use.
08:29, UK, Wednesday 13 June 2018
Dixons Carphone operates Currys PC World and Dixons Travel stores
By James Sillars, business reporter
Dixons Carphone says it has been the victim of an "unauthorised data access" in which millions of customer bank card details were targeted.
The company said there was there was an attempt to compromise 5.9 million cards in one of its processing systems for Currys PC World and Dixons Travel stores.
It said there was currently no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.
However, it added that the company said it had notified card providers to 105,000 non-EU issued cards which did not have chip and pin technology so those customers could be immediately protected.
In addition, Dixons Carphone said 1.2 million personal data records were hacked.
It admitted non-financial personal data, such as name, address or email address, was accessed but it again insisted that it had seen no evidence of any fraud at this stage.
The breach was currently being investigated by police, it said, while regulators had also been informed.
The company's shares lost 5% of their value when trading began on Wednesday morning shortly after the disclosure.
Chief executive Alex Baldock said: "We are extremely disappointed and sorry for any upset this may cause.
"The protection of our data has to be at the heart of our business, and we've fallen short here.
"We've taken action to close off this unauthorised access and though we have currently no evidence of fraud as a result of these incidents, we are taking this extremely seriously.
"We are determined to put this right and are taking steps to do so; we promptly launched an investigation, engaged leading cyber security experts, added extra security measures to our systems and will be communicating directly
with those affected."
The hacking represents a baptism of fire for Mr Baldock, who took over after Seb James quit as chief executive in January to take the helm at Boots.
Dixons Carphone has issued a series of profit warnings since last summer amid tough trading for its mobile phone arm.
It has part-blamed a slowdown in upgrades to new handsets for financial woes which have forced the company to slim down its Carphone Warehouse operation.
The data breach could potentially leave the company open to a large fine.
Source: https://news.sky.com/story/hacking-targets-customers-of-currys-pc-world-11403182
