Xbox One X died after 368 days

juno_first · 10 Oct 2018 at 13:59

Not a Scorpio model but soon after.
It’s been running fine even with a Kinect & external drive then when turning on it sometimes shows a E105 error. Then after a few resets & wiping the Xbox it won’t boot up again.
Even reflashed stock firmware from a USB key.
Also with just having shadow tomb raider installed it would give an error that I need to clear local storage, after it reset I’d deffo get the E105 error.
Also if disable Cortana it would reset & give the E105.

It sounds like a hard drive fault to me?

Anyway Microsoft thinks their 2 year warranty runs out 01/01/19 so I have arranged a repair from a local UPS & I have a shipping label for Germany.
My question is do I just give UPS the console in its box with no PSU / joypad?
Thanks

Fingers crossed I’ll get it back in time for red dead 2

Mattyjw · 10 Oct 2018 at 14:07

Well at least it is still in warranty, Normally you just send the faulty item, but it should be in the instructions on the site.

Shawreyboy · 10 Oct 2018 at 14:18

I sent mine for repair literally last month. Took 2 and a bit weeks. If you get it sent now it may be back in time for RDR2.

Just sent the Xbox on its own. Literally no accessories - not even the power cable.

Shawrey

juno_first · 10 Oct 2018 at 14:23

Thanks will get it sent tonight.
Was tempted stick a 2tb internal in tho

juno_first · 11 Oct 2018 at 18:41

Just dropped it off at UPS. I was not instilled with the greatest confidence as they said receipts are not given anymore & they’re just sending it in the original box.
I left it with the lid not taped as it would likely be airfreight so they could check the contents but they didn’t so I asked them to tape the lid up.

Jees, when I used to work for DHL they were paranoid about security & would have checked it at reception.
Anyway if it don’t come back I’m going PlayStation so can multiplay with mates.

Heisenberg · 11 Oct 2018 at 18:45

368 days? Wasn't it released in November last year? How can their 2 year warranty run out in January 2019?

juno_first · 11 Oct 2018 at 23:17

Damn November? I took the date from Game.co.uk website which must have been the date I ordered it then.

juno_first · 27 Oct 2018 at 09:20

Only took a day repair + UPS time for Germany.
Report said software reset.
The screws have been butchered and serial sticker replaced with a service sticker currently dated.
Lost the original box but that won’t matter until sell when next box is released.

Red dead 2 is very impressive, once I get past the intro training hours it’s gonna be even better

Buffman · 27 Oct 2018 at 23:28

In future if interested, you can get an advanced replacement from Microsoft. (receive the new one before returning the old one)

They take a holding fee of £450 to your credit card buy return it when return sent

Soulja · 27 Oct 2018 at 23:30

The Craig said:
In future if interested, you can get an advanced replacement from Microsoft. (receive the new one before returning the old one)

They take a holding fee of £450 to your credit card buy return it when return sent

Apparently they don’t this anymore. I requested the advanced exchange but was told from October this no longer available.