Where did my store review go?

MagicBoy · 28 Oct 2018 at 14:18

Passive Aggressive much?

Hotwired · 28 Oct 2018 at 14:25

Reviews will be active after verification

On the other hand a check on the 9900K which is a more recent product shows reviews which have been permitted, recently.

hughtrimble · 28 Oct 2018 at 14:27

Retailers can do what they want with their own site pretty much, which is why any ratings should not be taken at face value.

Hotwired · 28 Oct 2018 at 14:48

There's some Superlux headphones I like to buy from a german site, there's so many reviews on most products you can find out instantly if there's specific problems with a product or what it's specially good or bad at.

Or there's Screwfix, getting reviews from home to pro users, racking up over 1000 written reviews on long running products. Had to laugh when I bought a drill having read a review moaning about it being front heavy, then tried it and yes, yes it did like to tip forward. Still worth

Rroff · 28 Oct 2018 at 14:52

Hotwired said:
Or there's Screwfix, getting reviews from home to pro users, racking up over 1000 written reviews on long running products. Had to laugh when I bought a drill having read a review moaning about it being front heavy, then tried it and yes, yes it did like to tip forward. Still worth

I used to work for Screwfix dealing with internet orders (back in the day when there was still a fair bit of manual processing involved behind the scenes rather than the level of automation today) some of the problems and complaints left you despairing for the future of mankind - the number of people who couldn't figure out a simple on/off switch then blaming the product was unbelievable.

MagicBoy · 28 Oct 2018 at 16:25

darudeuk said:
Troll elsewhere, this is a legit question and since you're not staff I see no reason why you would bother posting.

With the aggressive and over-entitled tone of your OP, I'd be surprised if they got past the bold shouting before closing the tab.

You say :

darudeuk said:
I 3 or 4 star reviewed this card and it's never made it on to the site?

then follow up with

but no! you've just deleted it.

So which is it. It never got published, or published then deleted?

I've never seen a commitment that all reviews will be published.

Oh, and you forgot to shout every other non-staff member for replying to you. I almost feel singled out and abused. Luckily for you, I'm not a millennial.

Armageus · 28 Oct 2018 at 16:28

@Bailey is this something you can look at?

Rroff · 28 Oct 2018 at 17:00

darudeuk said:
or perhaps 12 years of being a customer is too short to be able to post a review.

Don't take it so personally - I've been a customer for coming up 14 years (maybe slightly longer I can't remember when my first order was though I can remember what it was) about half my reviews back along were never published with no discernable rhyme or reason - some with low rating were published others with 5 stars weren't and vice versa.

Bailey · 29 Oct 2018 at 08:35

Armageus said:
@Bailey is this something you can look at?

I can take a look on the back end of the shopware software, with it being monday morning let me get all the management reports out of the way and I will take a look all being well this afternoon

Bailey

Ace Modder · 30 Oct 2018 at 17:54

All reviews have to be approved before they appear on the website.

This was the job of the purchasing team when I worked for OcUK.