Hi All,
Just wanted to post a thread to see if the following has ever happened to anyone else on here. Yesterday I was really chuffed to receive my copy of Nier Automata: game of the YoRHa Edition on PS4, the game arrived sealed and looked fine. Later in the afternoon I went to redeem the DLC code that came with the game and was met with an error, I tried multiple times just to make sure but the code just wouldn't work.
I called PS support who were very helpful and verified that the code was indeed legitimate and was active but yet to be redeemed, they asked me to send across pictures of the error screen and the game etc and I'm just waiting to hear back. I did try signing out of my account and back in as well as completely powering down the console but the issue remains.
Has this ever happened to anyone else - what was the solution?
Just wanted to post a thread to see if the following has ever happened to anyone else on here. Yesterday I was really chuffed to receive my copy of Nier Automata: game of the YoRHa Edition on PS4, the game arrived sealed and looked fine. Later in the afternoon I went to redeem the DLC code that came with the game and was met with an error, I tried multiple times just to make sure but the code just wouldn't work.
I called PS support who were very helpful and verified that the code was indeed legitimate and was active but yet to be redeemed, they asked me to send across pictures of the error screen and the game etc and I'm just waiting to hear back. I did try signing out of my account and back in as well as completely powering down the console but the issue remains.
Has this ever happened to anyone else - what was the solution?