Associate
Wonder if someone can help with this for a friend.
Epson EcoTank ET-2600 Inkjet printer 4 months old
The printer has been working fine on and off but recently it just prints a few lines of characters that don't make any sense, instead of the document it is supposed to print such as a Word document! It will print a never ending number of pages, the more I put in the more it will print, even though there are none in the queue and the printer has been powered off and on again and when I try to scan a document it displays a message to wait till the scanner has finished although there are no scans in progress!
This is what it prints;
I have uninstalled the printer and all printer software that comes on the installation disk and reinstalled the printer and software with a USB cable again, but it has not solved the issues.
Could you please, help in advising me on solving whatever has caused the printer to malfunction or should the printer be returned to the supplier?
Epson EcoTank ET-2600 Inkjet printer 4 months old
The printer has been working fine on and off but recently it just prints a few lines of characters that don't make any sense, instead of the document it is supposed to print such as a Word document! It will print a never ending number of pages, the more I put in the more it will print, even though there are none in the queue and the printer has been powered off and on again and when I try to scan a document it displays a message to wait till the scanner has finished although there are no scans in progress!
This is what it prints;
I have uninstalled the printer and all printer software that comes on the installation disk and reinstalled the printer and software with a USB cable again, but it has not solved the issues.
Could you please, help in advising me on solving whatever has caused the printer to malfunction or should the printer be returned to the supplier?