Shocking Amazon delivery service

Caporegime
Joined
20 Jan 2005
Posts
45,613
Location
Co Durham
Ordered a stick of 4gb crucial memory for my Synology NAS on Tuesday the 23rd from Amazon, they said delivery would be yesterday which was Friday 26th.
Waited in last night and no delivery, had the usual "there's been a problem with your delivery, sorry etc itll be here sometime soon" which usually means whatever i ordered has been broken or lost in transfit and will be 1-2 weeks longer than it should be.

Woke up this morning to notification on my phone that my delivery was 8 stops away so i thought oh ill wait to go see my old man with the grand kids til its here.
The deliveries left counted down on the app, i was sat on the PC anyway and saw the guy driving down my street so went to have a look out of the window, hes parked near the end of my drive for a second and drove off.
This happened like 4 times, he drove around all the streets near me over and over without stopping, back to mine then pulled up, then drove off.
It was raining so i couldn't be arsed to run down the drive to him, and no way to contact.

Few minutes later the doorbell rings, its our usual royal mail postman who says "I've just found this 2 streets away on the floor in the road, its not ours look its one from Amazon but i thought i would bring you it anyway in case it was important", then hands us the package Amazon was meant to bring.
Must have only just dropped it because it wasn't very wet and its been raining fairly constantly today.
I'm pretty shocked lol.
Still says "Out for delivery" on the Amazon app, wonder what will happen now.

Thats nothing. We had DHL delivery at work one day and he couldn't be bothered to drop the roller shutter door on his way out and a parcel fell off the back of his van. It contained a brand new top of the range iphone.

ANother time I was expecting some very expensive high end headphones to be delivered at work. Didnt arrive and checked tracking which showed it had been signed for but name meant nothing "Simon". On checking with courier company, driver said he met a bloke in the car park at my work offices wearing a Man Utd shirt who said he would sign for it! I pointed out that could have been anybody and they didnt even need to work for the company I work for!

The best was my father's delivery of a new chainsaw. No card or delivery so checked with online merchant who contacted the delivery company who said driver had left it on his front door step! So they sent him a new one free of charge. 3 months later he goes into the greenhouse in his front garden and there was the original chainsaw!
 
Associate
OP
Joined
10 Jan 2013
Posts
916
:D. I'm sure he's too honest to do that.

Terrible delivery episode, it doesn't sound like your house is hard to find (is it?) so no idea what he was playing at.

My house is easy to get to in a big town, but in a kind of weird position.
There's a long main road and my house is on the side with the odd numbers, my houses address is as being on this road, but my house is actually one house down one of the roads that joins it if that makes sense?
So if you go down the main road the numbers are like 19, 21, 23.......27, 29, my house is down the turn off but easily seen from the main road.
 
Associate
OP
Joined
10 Jan 2013
Posts
916
Thats nothing. We had DHL delivery at work one day and he couldn't be bothered to drop the roller shutter door on his way out and a parcel fell off the back of his van. It contained a brand new top of the range iphone.

ANother time I was expecting some very expensive high end headphones to be delivered at work. Didnt arrive and checked tracking which showed it had been signed for but name meant nothing "Simon". On checking with courier company, driver said he met a bloke in the car park at my work offices wearing a Man Utd shirt who said he would sign for it! I pointed out that could have been anybody and they didnt even need to work for the company I work for!

The best was my father's delivery of a new chainsaw. No card or delivery so checked with online merchant who contacted the delivery company who said driver had left it on his front door step! So they sent him a new one free of charge. 3 months later he goes into the greenhouse in his front garden and there was the original chainsaw!

To be fair to Amazon they are normally great round here.
DPD are of course, the gold standard (im on first name terms with my DPD guy hahaha)
Hermes and Yodel are the ones i dread and do things like this regularly at our house.
Ordered my wife a Harry Potter Xmas jumper a few years ago and they threw it into the back garden with my 3 dogs (who back at EVERYTHING so he knew they were there) who then proceeded to tear the parcel apart (cant find a photo of the actual jumper but they ripped an arm off it lol)
NHrjZlm.jpg

Another Hermes nightmare i had was an LG tv i ordered last year turned up like this:
SYdt0He.jpg
 
Soldato
Joined
14 Apr 2009
Posts
4,811
Location
Cheshire
Guess it's a localised issue.

Our Amazon delivery guys and girls are awesome. I even get same day now on some stuff. They always turn up and have time for a quick exchange of hellos.

We've had a couple of issues in the last few years, but all sorted out real quick. They even let me do cross shipping, probs because I buy so much stuff.

If the above happened to me, I'd jump on webchat and let them know id received it and that he must have misplaced it. But that's because Amazon, time and time again put me, the customer, first.
 
Soldato
Joined
22 Mar 2008
Posts
4,175
He lost your parcel and was driving round to see if he could find it.

Thankfully Royal Mail came to the rescue. (who'd have thunk it. :D)

To be fair, Amazon, RM and DPD are great in my area. If i can't get these delivery services i try to use Collect+.
 
Back
Top Bottom