Soundbar hdmi sockets not working after being above a log burner

James radbourne · 13 Jun 2019 at 13:59

Hi, my soundbar has been above a log burner and now the hdmi sockets are not working. If a samsung engineer looks at the soundbar will they be able to tell the heat damage was caused by something other than the device overheating. Cheers

PiKe · 13 Jun 2019 at 14:03

Doubt it.

200sols · 13 Jun 2019 at 14:29

Depends how hot it got, if anything is melted it will be obvious.

EssexBoy · 13 Jun 2019 at 14:32

Yea pictures would help in this case.

James radbourne · 13 Jun 2019 at 14:34

There is no signs of melting on the outside of the soundbar. My worry is they will be able to tell and it won't be covered by the warranty

james.miller · 13 Jun 2019 at 14:49

Doesn't sound like it was anything to do with the log burner? Solder melts at around 180c - there would almost certainly be other damage to the unit and walls and other objects around it if the heat from the log burner was enough to damage the sockets?

James radbourne · 13 Jun 2019 at 14:50

It did feel very warm to touch when the log burner was on .

rubberduck · 16 Jun 2019 at 22:21

Engineer: Hmmm, don't suppose you've had this placed above a log burner have you?

You: No mate, why do you ask?

Engineer: It smells of burning logs mate.

You: I don't have a log burner mate.

Engineer: What's under that blanket over there then?

You: Not a log burner (nervous laugh). Fancy a cup of tea mate?

Engineer: Sure mate, 3 sugars please.

Psycho Sonny · 17 Jun 2019 at 13:24

james.miller said:
Doesn't sound like it was anything to do with the log burner? Solder melts at around 180c - there would almost certainly be other damage to the unit and walls and other objects around it if the heat from the log burner was enough to damage the sockets?

solder may melt at that temperature but the xbox 360 red ring debacle was consoles at room temperature breaking. so other parts will be weaker in the chain.

it may be a coincidence. wouldn't know until an engineer looked at it and even then would the engineer ask if it had been placed above a log burner?

my first question would be why did you think it was a good idea to have it above one in the first place?

james.miller · 17 Jun 2019 at 13:36

Psycho Sonny said:
solder may melt at that temperature but the xbox 360 red ring debacle was consoles at room temperature breaking. so other parts will be weaker in the chain.

You're talking about 100s of tiny ball joints under a GPU in a console, it's not really the same thing as the soldering on a hdmi socket for a number of reasons, not least because hdmi sockets arent heated directly by the package sitting on top of them ...

Psycho Sonny · 17 Jun 2019 at 13:48

james.miller said:
You're talking about 100s of tiny ball joints under a GPU in a console, it's not really the same thing as the soldering on a hdmi socket for a number of reasons, not least because hdmi sockets arent heated directly by the package sitting on top of them ...

Yeah but his soundbar was heated by the log burner

james.miller · 17 Jun 2019 at 17:49

Not a direct heat source which why I thought there would be more, visible, damage other than just a faulty hdmi socket if the heat off the burner was enough to damage the socket in the first place.

James radbourne · 18 Jun 2019 at 20:43

The crazy thing is it starting working again. I unplugged it left it for a few days and it stopped working again. I'm going to get Samsung to have a look and hope for the best