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Hi folks
In the past couple months i've developed an issue with my washing coming out of my LG washer dryer. Regardless of whether I use the dryer function, the washing coming out will have white sand/flakes on the clothes that comes off when I shake/fold/move them. This only happens once dried (hung or in the dryer).
I've tried different detergent/fabric softener (ecover liquid in the drawer vs fairy non bio in the drum), i've been using calgon religiously in case it's limescale (i've had the unit 3 years and it's only developed this issue in the past 6 months). I've done multiple washes on 95 degrees and also 'tub clean' function on LG units, with combinations of vinegar/calgon/detergent.. to no avail.
I thought the perhaps the detergent wasn't being mixed properly but after monitoring a 2 hour 95 degree wash, the water does reach temperature after about 45mins and so should be fine (no idea if it normally takes that long)
I've opened up the machine myself and cleaned every part I can access to rule out build-up - the inlet water filter, pipes to the dispenser drawer, the funnel into the drum, the heating element at the top of the machine (not sure if this is for the water heating or dryer function) The only areas I haven't reached is under the drum and the pump for draining the machine.
The LG support seem to think the machine isn't 'cleaning' properly on the tub-clean function. I'm not so sure. Either way it's out of warranty and they want an excessive sum to diagnose and fix the issue. They won't comment on whether this is a fault that has been seen before. Has anyone had or heard anything like this? I can't be the only one!
Video example: https://vimeo.com/303984815
In the past couple months i've developed an issue with my washing coming out of my LG washer dryer. Regardless of whether I use the dryer function, the washing coming out will have white sand/flakes on the clothes that comes off when I shake/fold/move them. This only happens once dried (hung or in the dryer).
I've tried different detergent/fabric softener (ecover liquid in the drawer vs fairy non bio in the drum), i've been using calgon religiously in case it's limescale (i've had the unit 3 years and it's only developed this issue in the past 6 months). I've done multiple washes on 95 degrees and also 'tub clean' function on LG units, with combinations of vinegar/calgon/detergent.. to no avail.
I thought the perhaps the detergent wasn't being mixed properly but after monitoring a 2 hour 95 degree wash, the water does reach temperature after about 45mins and so should be fine (no idea if it normally takes that long)
I've opened up the machine myself and cleaned every part I can access to rule out build-up - the inlet water filter, pipes to the dispenser drawer, the funnel into the drum, the heating element at the top of the machine (not sure if this is for the water heating or dryer function) The only areas I haven't reached is under the drum and the pump for draining the machine.
The LG support seem to think the machine isn't 'cleaning' properly on the tub-clean function. I'm not so sure. Either way it's out of warranty and they want an excessive sum to diagnose and fix the issue. They won't comment on whether this is a fault that has been seen before. Has anyone had or heard anything like this? I can't be the only one!
Video example: https://vimeo.com/303984815