Caporegime
- Joined
- 21 Jun 2006
- Posts
- 38,372
Having used them in the past, I can wholeheartedly say I will not be ever using them again.
Absolutely useless staff and management that do not know consumer law. I had to take a controller back due to it falling apart within a few days of purchase. They weren’t interested in helping me out at all.
Left and ended up getting it replaced by Microsoft without any hassle. All game staff kept saying is you should have bought the accidental damage insurance. Like why the **** would I buy one?? You don’t expect a controller to fall apart after a few days do you?? The new one has lasted over a year now so I get it things can break apart but surely within 30 days they should replace it.
Anyhow will never set foot inside their shops again.
i don't understand how a controller would fall apart either was it second hand?
otherwise i'm guessing you threw it at a wall or dropped it?
i've never had a controller fall apart on any console. they are pretty well made.