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Dancing on ice with this thread I'm very confused
Lifetime Warranty! Happy Ending at last :)
- Thread starter ANDARIAL
- Start date
Manufacturer state on their site that warranty must be handled via the retailer
Soldato
- Joined
- 30 Nov 2011
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- 11,375
This thread should be stickied. OCUK advertise a lifetime warranty and the manufacturer say it should be handled by OCUK. £1.83 is not in any way what is implied by "lifetime warranty", its a complete joke. I just recently bought some as well, oh well.
Caporegime
Have you tried asking the manufacturer to replace it?
Failing that I'd ask for another set of RAM like Danny75 suggested above.
Failing that I'd ask for another set of RAM like Danny75 suggested above.
Will be e-mailing the manufacturer shortly
No more expensive purchases from this place ever again though
Seems like the warranty is worthless
No more expensive purchases from this place ever again though
Seems like the warranty is worthless
UPDATE
Finally got my replacement ram
and 2 bags of Haribo
Thanks OCUK
Finally got my replacement ram
and 2 bags of Haribo
Thanks OCUK
Soldato
UPDATE
Finally got my replacement ram
and 2 bags of Haribo
Thanks OCUK
So what happened? Details man!
Soldato
He got the faulty ram replaced and some Haribo
This reminds me of the whole UNLIMITED DATA usage nonsense that most mobile phone companies spew out, unlimited but there is a fair use policy. OK, then its no longer unlimited and henceforth they should stop saying unlimited as its misleading.
Now we have lifetime warranty but in 20 years time if you need ram replaced its obvious its going to be difficult to replace, so why offer lifetime if they know its going to become harder and harder to meet the terms of the warranty. This is not like you send in DDR2 and if they send you DDR4 and you can just use that.
So why do they do these false advertising?
surely there must be advertising laws in place to prevent what to me seems like false advertising.
glad its sorted for you.
Now we have lifetime warranty but in 20 years time if you need ram replaced its obvious its going to be difficult to replace, so why offer lifetime if they know its going to become harder and harder to meet the terms of the warranty. This is not like you send in DDR2 and if they send you DDR4 and you can just use that.
So why do they do these false advertising?
surely there must be advertising laws in place to prevent what to me seems like false advertising.
glad its sorted for you.
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It's lifetime of the product. "We don't make that anymore, it's end-of-life, so we the lifetime warranty is finished". Just marketing speak one step away from conning the buyer and misrepresenting the product. Of course the warranty isn't the product itself, but obviously will have made a difference during the buying decision.
I'm seeing this sort of thing more often in all sorts of consumer products. Where before companies would make spares for years and you could always get a repair, now they don't bother, and then when something fails, they tell you parts are no longer made, so instead they will refund you the item minus a few years of use, and here's a few pounds. If they had to refund at the full price (which the customer is going to have to spend to get a new item), you can bet they would continue making spares instead.
Yeah i got the ram replaced and 2 packs of Haribo
Ram is same as original but with different heatsinks as they had no large/identical ones available
I would have thought that they could have removed the heatsinks from the faulty sticks but hey ho no problem
Ram is same as original but with different heatsinks as they had no large/identical ones available
I would have thought that they could have removed the heatsinks from the faulty sticks but hey ho no problem
I don't know where you're from but DDR3 2x4GB is still worth £40 new easily, second hand it's £20-£25, you're being a bit silly because someone else could come in and say "Bin it more on, it's not like it's a £50000 GT-R".
You risk damaging the IC doing that and void the warranty.
Found this while looking to see if warranty was transferable before I bought more Teamgroup B die for another build, already have 32GB in my current PC.
Seems best to look at other brands if that's the warranty policy. Fair enough on second hand items from a well known seller of used items that may be a few years old when you get them. But not what I expect from a lifetime warranty on a new item.
An alternative if available or market value is what I'd expect.
Seems best to look at other brands if that's the warranty policy. Fair enough on second hand items from a well known seller of used items that may be a few years old when you get them. But not what I expect from a lifetime warranty on a new item.
An alternative if available or market value is what I'd expect.