Last week I had my renewal notification and quote from Hastings for the Mazda 6 insurance in a months time. As usual it had rocketed (current year £240 this year £370) so I did the normal comparison quotes and Churchill came out the cheapest at £204.
Rang Hastings, went through the routine "Oh, we'll see what we can do" and they came back with £230 ish. That was close enough for me and I renewed.
This morning I have just had a call from Hastings validation dept about my renewal. It seems they had changed systems and though my notification only incident from 2016 was on my account (nothing arose from that), the fault claim of £900 from 2017 had only just been applied by the system, so she said this had changed my premium and it was now £30 cheaper....
I literally had to stop her to confirm that by adding a fault claim on my account it had made my premium cheaper, which she did indeed confirm.
How does that make sense?
Rang Hastings, went through the routine "Oh, we'll see what we can do" and they came back with £230 ish. That was close enough for me and I renewed.
This morning I have just had a call from Hastings validation dept about my renewal. It seems they had changed systems and though my notification only incident from 2016 was on my account (nothing arose from that), the fault claim of £900 from 2017 had only just been applied by the system, so she said this had changed my premium and it was now £30 cheaper....
I literally had to stop her to confirm that by adding a fault claim on my account it had made my premium cheaper, which she did indeed confirm.
How does that make sense?