Associate
- Joined
- 1 Mar 2019
- Posts
- 423
Ive been using my 4g broadband plan for about a month or so now, and its been great until the last few days. I switched away from plusnet as I live in a village and had god awful broadband, unstable and around 24mbps at best,on "fibre". switched to Three and from day 1 i was getting on average 100mbps. same as on my phone with 3. I live on top of a hill fairly near the phone mast so Im lucky in that regard.
Recently my speeds have dropped and I now get 30 mbps at best with an average of about 3-10 mbps. Ive phoned them twice now, first time they told me it was just where I lived and that poor signal is because of where I placed the router, even though I made it clear I had an external antenna attached to the window , that I know from testing before and after gave me a clear speed increase. second time they told me it was my router the Huawei b525 having a software issue. and there was nothing they could do.
So as a last ditch effort to work out whats going on I thought I would post here to see if anyone had a similar experience or knows what to do
Recently my speeds have dropped and I now get 30 mbps at best with an average of about 3-10 mbps. Ive phoned them twice now, first time they told me it was just where I lived and that poor signal is because of where I placed the router, even though I made it clear I had an external antenna attached to the window , that I know from testing before and after gave me a clear speed increase. second time they told me it was my router the Huawei b525 having a software issue. and there was nothing they could do.
So as a last ditch effort to work out whats going on I thought I would post here to see if anyone had a similar experience or knows what to do