Bit of an odd windows/network issue when I reset my router

Roadkillv1 · 21 Aug 2019 at 17:38

I've got a virgin modem downstairs, I think it's called a superhub or some fancy kind of name like that. Every now and then lately various things keep not being able to connect to it, roku box, phone etc, nothing major I just need to reset it and it's fine again.

What's not fine is my PC, because every time I reset the box, when it turns back on my computer won't open web pages, online games, or anything like that. Discord stays connected, launchers stay connected, they just won't play any games, and I can't load any webpages. To fix it I have to restart my whole PC. So it doesn't seem I'm FULLY cut off from the internet, just...mostly? I can't really grasp how that'd happen and why it's doing it. Any ideas? Not some horrible urgent issue, I just don't like restarting my PC much and it is a bit annoying if I'm in the middle of something.

(windows 7 if that helps)

Zefan · 21 Aug 2019 at 19:36

Initially, try setting your DNS on your PC to 8.8.8.8

Roadkillv1 · 24 Aug 2019 at 21:11

Thanks, i had to wait for the issue to occur before trying it but it did not help. Chrome and firefox still won't load any webpages and tell me I am not connected- and yet I am still on a call in discord. No online game will launch.

Edit- saying that, after a few minutes the call broke, so I could hear them but they could not hear me. Troubleshooting said it couldn't teach the DNS server.

Stephanie Peterson · 24 Aug 2019 at 21:16

Set a static IP address for your computer thats within the normal dhcp range of the router and then turn DHCP off on it.

Sounds dodgy having to keep resetting it, should be on all the time and never need rebooting.

bledd · 25 Aug 2019 at 07:40

Describe your network.

Do you have anything besides the superhub ? Switches, access points, powerline adapters?

How do you connect to the router from your pc.

Roadkillv1 · 25 Aug 2019 at 09:43

Nope, don't use any of that type of stuff. Just the hub and I'm plugged in wired to it. The only thing in the house that is.

darael · 25 Aug 2019 at 14:31

Sounds like a problem I get, which I posted about in July here: https://forums.overclockers.co.uk/posts/32881039

I only got this problem since upgrading to Windows 1903, from 1709 where I never had such problems.

Basically I have some PCs wired into the SH3, running Windows 10 1903. If I reboot the SH3 while they are turned on, they won't be able to access the internet until they have restarted. Sometimes I need to shut them down, other times I need to uninstall the network card in Device Manager then restart. The only common things are Windows 10 1903 and the SH3.

I'd have tried another router, but I binned my old one in June - typical.

BigBoy · 26 Aug 2019 at 16:38

Nextime it happens try typing the following in an administrator level command prompt.

Ipconfig /renew *

This will refresh all the network adaptor settings the same as if you rebooted the PC.

Django x2 · 27 Aug 2019 at 18:41

Hosts file entries. Could even be malware

Roadkillv1 · 4 Sep 2019 at 14:39

BigBoy said:
Nextime it happens try typing the following in an administrator level command prompt.

Ipconfig /renew *

This will refresh all the network adaptor settings the same as if you rebooted the PC.

Happened again today so gave that a whirl, alas it did nothing and I had to reboot it all anyway.