Rtx 2070 Super stuttering in games

roman59 · 2 Sep 2019 at 09:47

Hey all thought I would let you guys know what was happening to my RTX 2070 super over the weekend.

I built a brand new Intel based system 2 months ago & updated my 980ti to a Evga Rtx 2070 last month.

Everything has been working fine up until last Saturday morning, I was playing World of Warcraft BFA & was getting major framerate issues making the game unplayable.

I had not done any Windows 10 or Nvidia driver updates at all, played World of Warcraft last Friday night and it was running perfectly.

So the process of figuring out what’s causing the issue started on Saturday morning changing drivers etc & searching the net for clues.

All of the so called fixes did not work & I even downloaded the wow client (all 50 odd gb) just to make sure that was not causing the issue.

Last night it was really getting to me, looked on the net again & spotted a thread from somebody stating that Gsync (I don't have a gsync monitor) was broken using the latest Corsair Icue software 3.19.120

You guessed it I am using that version of the software, uninstalled it framerates are back to normal etc.

Thought I would let you guys know in case anyone else is having the same issues.

Cheers all

Cooper · 2 Sep 2019 at 10:33

roman59 said:
Last night it was really getting to me, looked on the net again & spotted a thread from somebody stating that Gsync (I don't have a gsync monitor) was broken using the latest Corsair Icue software 3.19.120

Cant say I've had any problems with using same icue software & RTX 2080, Nvidia pendulum G-Sync test still working as normal and in game frame rates are the same as ever.

roman59 · 2 Sep 2019 at 11:58

You must be the lucky one here is the thread that I found last night which cured my problem.

https://forum.corsair.com/v3/showthread.php?t=189897

Cheers all

foster grant · 3 Sep 2019 at 12:02

That Corsair software was always giving me issues too when I used to use those Corsair KBs , so I stopped using Corsair everything, problem gone

LoadsaMoney · 3 Sep 2019 at 15:32

Not had any problems here with the icue, just checked, and im on version 3.18.77.

I got a notification pop up today about a new version out, but ive not bothered to update it.

roman59 · 3 Sep 2019 at 15:53

LoadsaMoney said:
Not had any problems here with the icue, just checked, and im on version 3.18.77.

I got a notification pop up today about a new version out, but ive not bothered to update it.

Wise move to leave it as it is, that is the version I am using now without any issues at all thankfully.

Corsair keyboard, mouse and all in one cooler being used in my pc, so I need the software to access the hardware, game specific button macros for the mouse especially.

Cheers all

Simon Belmont · 3 Sep 2019 at 16:00

LoadsaMoney said:
Not had any problems here with the icue, just checked, and I'm on version 3.18.77.

I got a notification pop up today about a new version out, but ive not bothered to update it.

I'm on 3.18.77 as well and was just about to update until I read the Corsair forums. Glad I didn't.

I remember this happened last year too. WTF Corsair?

LoadsaMoney · 3 Sep 2019 at 17:15

roman59 said:
Wise move to leave it as it is, that is the version I am using now without any issues at all thankfully.

Corsair keyboard, mouse and all in one cooler being used in my pc, so I need the software to access the hardware, game specific button macros for the mouse especially.

Cheers all

Simon Belmont said:
I'm on 3.18.77 as well and was just about to update until I read the Corsair forums. Glad I didn't.

I remember this happened last year too. WTF Corsair?

If it aint broke........

LoadsaMoney · 17 Sep 2019 at 14:24

New icue out, just had it pop up

Azrael1 · 17 Sep 2019 at 18:13

foster grant said:
That Corsair software was always giving me issues too when I used to use those Corsair KBs , so I stopped using Corsair everything, problem gone

same had so many issues with that software not working with the scimitar mouse and they were known issues. In the end I returned it !

Bradmax57 · 17 Sep 2019 at 23:22

3.19.120 is what mine is, ive always just updated when it prompted me, never had any performance issues at all

Simon Belmont · 21 Sep 2019 at 16:15

Has Corsair fix the issue yet?

I'm still on 3.18.77

tyler_jrb · 21 Sep 2019 at 18:08

I normally just install. Program default to what I want lighting etc and then uninstall it again.

I have all set mouse dpi macros without the software installed.

Have had major problems with icue in the past causing severe slowdown and other such issues when logging in on the win 10 home screen rendering the system almost unusable.

Simon Belmont · 21 Sep 2019 at 21:04

tyler_jrb said:
I normally just install. Program default to what I want lighting etc and then uninstall it again.

I have all set mouse dpi macros without the software installed.

Have had major problems with icue in the past causing severe slowdown and other such issues when logging in on the win 10 home screen rendering the system almost unusable.

That's a idea. I might try that. Cheers

Davanius · 21 Sep 2019 at 21:36

This thread was very helpful to me as I was looking into getting LL120 fans a week ago. I did get them and installed 3.18 and avoided the issues that came with 3.19.

No problems here thanks to the warning. 3.20 is out so I will give it some time before using that one.

LoadsaMoney · 1 Oct 2019 at 11:56

New ICUE released, v3.20.80

Darren_uk · 1 Oct 2019 at 12:30

V3.18.77 I am still on & will stay with for now

Simon Belmont · 1 Oct 2019 at 15:58

I wonder if they fixed the issues?

I'm staying on 3.18.77 as well.

Simon Belmont · 9 Oct 2019 at 15:01

Has the issue been fixed yet? Is it safe to update?

Edit: I updated and it's working fine.