A date for your diary
Your Sky TV will be set up on:
05/10/2019 between 12pm and 5pm.
We're doing everything we can to get you set up quickly
Hello JAMES
Thank you for bearing with us while we arrange everything for your set-up. You'll find the date on the right. It won't be too long before you will change the way you watch TV forever.
You don't need to do a thing
We'll be in touch again nearer the set-up day with everything you need to know
However, if you want to track your order, simply go to MY ORDER TRACKER with your Sky iD ( No there is nothing about my order in there) (you can create one there first - it only takes a few minutes).
Thanks for choosing Sky Q.
The Sky Team
Above message from Sky after I placed an order for Sky Entertainment with a 2TB SkyQ box and £75 up front cost. I have an account number/Sky ID and they have taken my £75 up front payment from my bank account. Does this make me a customer, you would think so, I placed this order on the 5th Sept. Now, Sky have an upgrade offer, for existing customers, for Sky sports for £15pm for 18 months on their website so I thought I will add that upgrade to my Sky Entertainment package today the 23rd Sept, nope the website will not accept the order! And to rub salt into the wound I received yet another postal offer for Sky Entertainment/Sports/Cinema for £35pm for 18 months which I am not eligible for, AGAIN. Nothing seems to work as it should on their website, its a wonder they have any customers at all. And to finish, my name is not JAMES.
John
PS I think I might be making a mistake!
You will not receive a refund of any one-off fees for services already performed if you cancel an order after the service has been fully performed.
