Anyone know how to stop Alexa introducing songs?

Participant · 29 Sep 2019 at 08:30

Hi all

I have a Sonos One with Amazon Music and Alexa.

When I ask for a song, Alexa gives a lengthy introduction to the song, title and artist. Not only this, but the introduction is right over the start of the song.

Is there a known way to fix this please? Ideally I don't want any introduction at all and just for the music to start.

Thanks.

Pottsey · 29 Sep 2019 at 08:39

Participant said:
Hi all

I have a Sonos One with Amazon Music and Alexa.

When I ask for a song, Alexa gives a lengthy introduction to the song, title and artist. Not only this, but the introduction is right over the start of the song.

Is there a known way to fix this please? Ideally I don't want any introduction at all and just for the music to start.

Thanks.

How are you asking for the song. My other half says "play song name" or "play song name by artist" and it plays without an introduction via Alexa. Setting the app settings as well.

Participant · 29 Sep 2019 at 08:43

Pottsey said:
How are you asking for the song. My other half says "play song name" or "play song name by artist" and it plays without an introduction via Alexa. Setting the app settings as well.

Thanks. I'll stick a video on YouTube in a little while to illustrate what happens. I just say Alexa play x by y.

Participant · 29 Sep 2019 at 11:06

Pottsey said:
How are you asking for the song. My other half says "play song name" or "play song name by artist" and it plays without an introduction via Alexa. Setting the app settings as well.

Like so:

[YG]Bug-Eyed · 29 Sep 2019 at 12:38

Not much help, but sitting by my sonos one as well reading this so thought I’d check. Exactly same intro as yours.

cheesyboy · 29 Sep 2019 at 16:20

It's even more annoying with Audible books on the sonos one: my son asks it to play Harry Potter, and it immediately starts on the one in the kitchen, but plays 15 seconds of Alexa saying what it is in the room he's in, so he misses some of it!

I hate using voice controls, so annoying to get it to play an actual album instead of the track on the album with the same title, or an album you can't remember the name of. Prefer using the app.

Steampunk · 29 Sep 2019 at 18:47

Participant said:
Hi all

I have a Sonos One with Amazon Music and Alexa.

When I ask for a song, Alexa gives a lengthy introduction to the song, title and artist. Not only this, but the introduction is right over the start of the song.

Is there a known way to fix this please? Ideally I don't want any introduction at all and just for the music to start.

Thanks.

Have you tried “Alexa, disable Song ID.” ?

Gerard · 29 Sep 2019 at 19:15

Just stand up, point and Alexa and say:

OI ALEXA, NAAAAAAAOOOOOOO, YOU SHALL NOT GIVE ME LENGTHY INTRODUCTIONS TO SONGS THAT TAKE AWAY FROM MY LISTENING PLEASURE, NOW SHUT YER TRAP YOU ANNOYING AMERICAN EAVESDROPPING SHILL BITCH!!!!!!!!!!!

Ollie_ · 29 Sep 2019 at 19:52

My mam sometimes has this on hers for some reason.

All I know how to get rid of the green flashing light, ask her to read notifictions & messages.

Participant · 30 Sep 2019 at 06:58

Steampunk said:
Have you tried “Alexa, disable Song ID.” ?

Yes I've tried that. It confirms that song id has been disabled then continues to use the huge intro the next time.

I've also tried putting Alexa into brief mode, which makes no difference.

I think I'll get a diagnostic and submit it to Sonos with that video and see what they say.

Darujhistan · 2 Oct 2019 at 18:30

Throw it in the bin.

ivrytwr3 · 2 Nov 2019 at 07:48

Did you ever resolve this?

Participant · 2 Nov 2019 at 08:19

ivrytwr3 said:
Did you ever resolve this?

Not yet, I've not had a chance to muck about with it yet nor submit a diagnostic.

What I have done is start a free trial of Google Play Music, so I'm going to get the Sonos to use Google instead and see if that sorts it.

ivrytwr3 · 2 Nov 2019 at 08:23

I picked a dot up the other day and mine is doing the song intro too - v annoying!

bazzabear · 2 Nov 2019 at 08:52

If you try asking it to "play [track] on amazon music", I wonder if that would stop it (because it wouldn't have the need to tell you what service it was using)?

I only use my own music library or Google play free (which just has my tracks which have been uploaded on it) - neither of which (I think) allow me to use voice controls to use them. So I don't have much experience myself.

Hanlukrhys20 · 30 Jan 2021 at 14:35

Don't suppose anyone worked this out did they?

jrwagh333 · 1 Feb 2021 at 15:07

Also interested