What's the actual benefit of any of these challenger fintechs? I'm certainly not late to the party so to speak, been aware of them since day zero pretty much and had a digital Revolut account for transferring to USD for crypto.
I use Curve as well, have since beta, and whilst useful I don't think it's worth the hype and recent round of funding.
But now for example Starling are pushing out their business accounts and literally all of the features aren't unique. For example some of their blurb states "you can even link to Xero" etc, which you can do with pretty much any account, especially now open banking is being fully rolled out.
Plus I trust one of the big banks for more to not lose my/my businesses money than a fintech.
What am I missing?
Trusting one UK bank over another is a bit daft since they all have to meet the same standards and all have FSCS protection.
The benefit for me in any of them is their modern approach. When I was using Coop, Barclays, Nationwide, Santander, and Halifax I never got instant push notifications and receipts for items I'd just purchased. I never got the exchange rate given/shown to me for foreign purchased immediately after the sale, transactions were always slow to show up in live statements. With the digital banks these are all instant.
The lack of physical mail. All the big banks even using paper free options would still have to send things like terms and conditions via regular mail. New pins, and an assortment of other crap. Updating addresses doesn't require telephoning or worse going into a branch. In app customer support etc..
Interbank exchange rates, fee free foreign spending. In terms of the business accounts, again these are fee free until you reach a certain size.
The big one for me, is no card reader nonsense or OTP or anything like that. To add a new payee to most traditional accounts you need your card and card reader, and some you still can't do in app. It's a joke.
For their target market i.e. millennials so those now in their thirties, these are all big things. That free them up to just get on with things.